Re: Question about Endpoint Encryption

["SCHALIP, MICHAEL" <mschalip () CNM EDU>]

Actually - GuardianEdge has been purchased by Symantec - we just implemented it and it's actually working quite well!!  
We like that we can interface the whole thing with Symantec/Altiris.....

In a previous life - we used Entrust, which also worked well - but it's a lot of work to get the key authority set up 
right, especially if you are serving up to a nationwide customer set....

M

-----Original Message-----
From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Gregory 
N Pendergast
Sent: Thursday, September 02, 2010 8:58 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: [SECURITY] Question about Endpoint Encryption

  I'm looking for feedback on endpoint encryption solutions - both products you've used or are using and your 
experiences. VCU purchased GuardianEdge some time ago, but we've run into a number of problems that have delayed our 
deployment and caused me to lose confidence in the product, to the point that I'm considering dropping it and looking 
for a different solution. The problems we've encountered are generally post-installation failures that lead to the 
computer failing to boot, inability of user to login and/or failure of drive to encrypt after installation.

My question is two-fold. First, if any of you are using an endpoint encryption product (specifically targeting laptops 
at this point), what are you using and would you recommend it to others? Secondly, if any of you are using, or have 
used GuardianEdge, have you experienced similar failures and have you had any success resolving them? We keep reaching 
a point where the vendor wants us to ship them our laptops for diagnosis.

If any of you are using GuardianEdge, I'd also like to pick your brain more directly, either by phone or email, on your 
experience with the product. So, if you're willing, contact me off list to discuss further.

Thanks,

--
Gregory Pendergast
Interim Information Security Officer
Virginia Commonwealth University

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