Re: Question about Endpoint Encryption

[Jason Testart <jatestart () UWATERLOO CA>]

I'm about to roll-out SecureDoc by WinMagic.  I've delayed our 
deployment only because of usability issues on Windows 7/Vista.  It has 
a feature to synchronize the password for the encryption key (file) with 
the operating system password that I am keen on using.  It worked solid 
with XP but had problems with Vista/7 (because of move from the GINA to 
the "credential provider" model, I suppose).  I just now have a version 
that works nicely on Vista (we're just verifying now with 7).

It supports Macs and Linux but the functionality is much more limited on 
those platforms.

jt


On 9/2/2010 10:58 AM, Gregory N Pendergast wrote:
>   I'm looking for feedback on endpoint encryption solutions - both 
> products you've used or are using and your experiences. VCU purchased 
> GuardianEdge some time ago, but we've run into a number of problems that 
> have delayed our deployment and caused me to lose confidence in the 
> product, to the point that I'm considering dropping it and looking for a 
> different solution. The problems we've encountered are generally 
> post-installation failures that lead to the computer failing to boot, 
> inability of user to login and/or failure of drive to encrypt after 
> installation.
>
> My question is two-fold. First, if any of you are using an endpoint 
> encryption product (specifically targeting laptops at this point), what 
> are you using and would you recommend it to others? Secondly, if any of 
> you are using, or have used GuardianEdge, have you experienced similar 
> failures and have you had any success resolving them? We keep reaching a 
> point where the vendor wants us to ship them our laptops for diagnosis.
>
> If any of you are using GuardianEdge, I'd also like to pick your brain 
> more directly, either by phone or email, on your experience with the 
> product. So, if you're willing, contact me off list to discuss further.
>
> Thanks,
>
>   


--
Jason A. Testart, BMath               | Voice: +1-519-888-4567 x38393
Manager, IT Security                  | Fax: +1-519-884-4398
Information Systems and Technology    | http://ist.uwaterloo.ca/security
University of Waterloo, Waterloo, Ontario  N2L 3G1 CANADA