Question about Endpoint Encryption

[Gregory N Pendergast <gnpendergast () VCU EDU>]

 I'm looking for feedback on endpoint encryption solutions - both 
products you've used or are using and your experiences. VCU purchased 
GuardianEdge some time ago, but we've run into a number of problems that 
have delayed our deployment and caused me to lose confidence in the 
product, to the point that I'm considering dropping it and looking for a 
different solution. The problems we've encountered are generally 
post-installation failures that lead to the computer failing to boot, 
inability of user to login and/or failure of drive to encrypt after 
installation.

My question is two-fold. First, if any of you are using an endpoint 
encryption product (specifically targeting laptops at this point), what 
are you using and would you recommend it to others? Secondly, if any of 
you are using, or have used GuardianEdge, have you experienced similar 
failures and have you had any success resolving them? We keep reaching a 
point where the vendor wants us to ship them our laptops for diagnosis.

If any of you are using GuardianEdge, I'd also like to pick your brain 
more directly, either by phone or email, on your experience with the 
product. So, if you're willing, contact me off list to discuss further.

Thanks,

--
Gregory Pendergast
Interim Information Security Officer
Virginia Commonwealth University