Re: Question about Endpoint Encryption

["Hanson, Mike" <mhanson () CSS EDU>]

Gregory,

We use Checkpoint endpoint protection and I can say I do not recommend it.
The product was originally from Pointsec and they were a small and
responsive company with a decent product. Then Checkpoint bought them and it
has been more or less downhill since then. Checkpoint is supposedly doing a
complete rewrite of the product now to address problems. We currently have
three different versions of Checkpoint running, since each version is
incompatible with the older version in terms of management. Not what you
would call an ideal situation. Licensing has been a nightmare that has taken
far too much time to deal with yearly. There have been technical product
issues that have taken far too long to resolve as well.

I will be looking for a new vendor this Spring, so I would be interested in
the feedback you gather.



Mike Hanson
Network Security Manager
The College of St. Scholastica
Duluth, MN 55811


On Thu, Sep 2, 2010 at 9:58 AM, Gregory N Pendergast
<gnpendergast () vcu edu>wrote:

>  I'm looking for feedback on endpoint encryption solutions - both products
> you've used or are using and your experiences. VCU purchased GuardianEdge
> some time ago, but we've run into a number of problems that have delayed our
> deployment and caused me to lose confidence in the product, to the point
> that I'm considering dropping it and looking for a different solution. The
> problems we've encountered are generally post-installation failures that
> lead to the computer failing to boot, inability of user to login and/or
> failure of drive to encrypt after installation.
>
> My question is two-fold. First, if any of you are using an endpoint
> encryption product (specifically targeting laptops at this point), what are
> you using and would you recommend it to others? Secondly, if any of you are
> using, or have used GuardianEdge, have you experienced similar failures and
> have you had any success resolving them? We keep reaching a point where the
> vendor wants us to ship them our laptops for diagnosis.
>
> If any of you are using GuardianEdge, I'd also like to pick your brain more
> directly, either by phone or email, on your experience with the product. So,
> if you're willing, contact me off list to discuss further.
>
> Thanks,
>
> --
> Gregory Pendergast
> Interim Information Security Officer
> Virginia Commonwealth University