Educause Security Discussion mailing list archives

Secure communication of passwords


From: Thomas Carter <tcarter () AUSTINCOLLEGE EDU>
Date: Wed, 28 Jan 2015 15:26:57 -0600

On occasion we need to communicate a password (with a possible username) with a user. This is generally for some 
external system that doesn't integrate into existing authentication mechanisms. Per our policy, we can't send the 
password via email and it shouldn't be written down. We generally try to communicate it via a phone call if possible, 
with a text message to a verified number as a backup. Unfortunately neither of these are convenient, so I wondered what 
others are using for this task.

Thomas Carter
Network and Operations Manager
Austin College
903-813-2564
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