Re: Response to phishing e-mails

[Nick Semenkovich <nick () SEMENKOVICH COM>]

Ouch -- there's nothing to gain by blaming your users.

Why would students care about a school e-mail they may rarely use, perhaps
didn't want, and will likely disappear in a few years? Because it impacts
some external spam score metric that's of little importance to them?

I'm always reminded of this Microsoft Research paper when it comes to user
phishing education:
http://research.microsoft.com/pubs/80436/SoLongAndNoThanks.pdf


User-education is a time sink that never ends. Implement good two-factor
and phishing is a ~non-issue.

- Nick

On Tue, Oct 28, 2014 at 4:05 PM, Robert Meyers <REMeyers () mail wvu edu>
wrote:

>  Some people refuse to change. They are too invested in bad decision
> making to even consider any other possibility.
>
>
>
>
>
> Bob Meyers
>
> remeyers () mail wvu edu
>
>
>
> *From:* The EDUCAUSE Security Constituent Group Listserv [mailto:
> SECURITY () LISTSERV EDUCAUSE EDU] *On Behalf Of *Thomas Carter
> *Sent:* Tuesday, October 28, 2014 4:12 PM
>
> *To:* SECURITY () LISTSERV EDUCAUSE EDU
> *Subject:* Re: [SECURITY] Response to phishing e-mails
>
>
>
> How has the response to this been? Our problem is those most likely to
> respond to a phishing attempt will do it before we can do anything about
> it. They’re also not likely to check against a list of phishing attempts.
> 99% of our problem is students; we require a one-on-one sit  down security
> talk with students if we’ve found that they have responded. Yet we’ve even
> had repeat offenders. I (only half jokingly) suggest that the 3rd offence
> should involve removing all computer privileges and handing them a yellow
> legal pad and a pen as that is all they can be trusted with.
>
>
>
> Thomas Carter
>
> Network and Operations Manager
>
> Austin College
>
> 903-813-2564
>
> [image: AusColl_Logo_Email]



-- 
Nick Semenkovich
Laboratory of Dr. Jeffrey I. Gordon
Medical Scientist Training Program
School of Medicine
Washington University in St. Louis
https://nick.semenkovich.com/