Re: Password Expatriation notification

[Bob Bayn <bob.bayn () USU EDU>]

And we also send out an email notice 14 days before expiration, and again more frequently as the expiration approaches. 
 We have a single enterprise credential for authentication to many systems, including email.    We try to make our 
notification not-phish-like but still get a few inquiries as to the validity of the message.  I usually congratulate 
those paranoid souls.  At least it's better than believing everything.   ;-) 

Our message says:

Firstname Lastname [UniversityID#],

Our system indicates that you have not changed your password since [Month day, year].

Please take a few minutes to change your password and review your challenge questions by going to 
http://password.usu.edu before [date 6 months later].

If you do not change your password by [the latter date], you may experience interruption of service on Utah State 
University systems. You will still be able to log in at http://id.usu.edu and make your password change after that date.

You may also be temporarily receiving this message:

1) If you no longer attend Utah State University: You may not be interested in maintaining your password with us. Just 
ignore these messages. Once your password has expired these reminder messages will terminate. If you ever need access 
again you can update your password at http://id.usu.edu or contact the Service Desk.

2) If you have never attended Utah State University: We may have assigned you an account in conjunction with a high 
school concurrent enrollment course, or even as a result of receiving your SAT/ACT scores from high school. Once your 
password has expired these reminder messages will terminate.

The Information Technology Service Desk can assist you with any questions you might have.

Contact us at:
Phone: 797-HELP (4357)
Toll Free: 877-878-8325
Email: servicedesk () usu edu<mailto:servicedesk () usu edu>
Footprints.usu.edu<http://Footprints.usu.edu> (Issue Tracking System)
[end of message]
____________________________
Bob Bayn        (435)797-2396      Security Team coordinator
             http://tinyurl.com/I-Need-a-Kidney
Office of Information Technology   at  Utah State University