Educause Security Discussion mailing list archives

Re: Web Kiosks


From: "Bruhn, Mark S." <mbruhn () INDIANA EDU>
Date: Fri, 8 Aug 2003 10:59:55 -0500

We have or are planning other ways to accommodate all but your 3rd
group.

-- 
Mark S. Bruhn, CISSP, CISM 

Chief IT Security and Policy Officer 
Interim Director, Research and Educational Networking Information
Sharing and Analysis Center (ren-isac () iu edu) 

Office of the Vice President for Information Technology and CIO 
Indiana University 
812-855-0326 

Incidents involving IU IT resources: it-incident () iu edu 
Complaints/kudos about OVPIT/UITS services: itombuds () iu edu 


-----Original Message-----
From: Steve Worona [mailto:sworona () EDUCAUSE EDU] 
Sent: Friday, August 08, 2003 10:51 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] Web Kiosks


"Outsiders" isn't necessarily synonymous with "the general public".  Not
that open-access kiosks are a good solution to the problem, but whatever
the solution is must accommodate:

- Guests at the campus hotel
- Parents delivering/visiting their kids
- Students' brothers/sisters/girlfriends/boyfriends/chums up for the
weekend
- Faculty colleagues visiting for the hour/day/week
- Small and large conferences bringing in 10 people or 500 people for a
  day or a week
- etc.

Steve

-----
At 10:14 AM -0500 8/8/03, Dan Updegrove wrote:

        Mark and colleagues,
        
        I think we owe it to the Internet, to our overstressed ISO
staffs, and to our PR/legal departments to be very aggressive in
protecting our networks. Since most forward-thinking campuses have, or
are pursuing:
        
            - Authenticated kiosks in public locations, such as student
unions
              - Authenticated wireless clouds in similar locations for
laptop/PDA users
               - Authenticated network jacks in classrooms, library
carrels, and reading rooms
        
        there should be no lack of Internet/campus net access for our
students, faculty, and staff.
        
        This leads me to conclude that the commercial kiosks are
primarily for outsiders to reach the Internet. Not clear to me why we
should devote any campus bandwidth or security management resources to
the general public, especially since we are having such a hard time
managing both bandwidth and security for our primary constituency!
        
        I don't think it should be a Student Union's right to re-sell
campus network access. If the network is properly "owned" by the central
IT group, I can't imaging any rational IT group doing this.
        
        My two cents,
        Dan
        
        
        At 10:00 AM 8/8/2003, Bruhn, Mark S. wrote:
        

                Their claim is that it's easy (and it is, really) to
completely isolate these from the rest of the campus network.  They say
that this is what most other campuses that have installed them have
done, but they haven't been asked the questions we asked, or presented
with the issues we presented, before.
                 
                Isolating them from our network might protect our
technical infrastructure, but that doesn't address what might be done
from them against, say, UT-Austin, or deter fraud on e-Bay, or whatever.
Since they carry campus IPs, any abuse by anyone would obviously come
back to us.
                 
                The campus gets a flat payment from the vendor each
year.
                 
                M.
                 
                
                --
                Mark S. Bruhn, CISSP, CISM
                
                Chief IT Security and Policy Officer
                Interim Director, Research and Educational Networking
Information Sharing and Analysis Center (ren-isac () iu edu)
                
                Office of the Vice President for Information Technology
and CIO
                Indiana University
                812-855-0326
                
                Incidents involving IU IT resources: it-incident () iu edu
                Complaints/kudos about OVPIT/UITS services:
itombuds () iu edu
                
                -----Original Message-----
                From: Dan Updegrove [mailto:updegrove () MAIL UTEXAS EDU]
                Sent: Thursday, August 07, 2003 11:53 PM
                To: SECURITY () LISTSERV EDUCAUSE EDU
                Subject: Re: [SECURITY] Web Kiosks
                
                Mark & colleagues,
                
                Not clear to me why any campus would desire -- or permit
-- such wide-open, unauthenticated (right?) access. Aside from some sort
of advertising revenue sharing (right?), this looks like a total loser
from a security and network management perspective.
                
                Dan
                
                
                At 05:33 PM 8/7/2003, Bruhn, Mark S. wrote:
                

                        Specifically, kiosks accessible to anyone,
placed on campus, by a company called Nanonation.
                        
                        I just met with our Student Union folks, and
they have contracted with this company to place 5 or 6 of these in our
Union.  They allow web access to anything, anywhere.  It's a given that
we would isolate these from the rest of our network.  But, there are
issues about what people can do from these, using/against external
sites.  When I described to the Union staff what this could mean, in
order to make sure they know what they're getting into, they also became
very concerned.  Especially when I described that other areas have
chosen to install some level of authentication (such as the Library),
and that these devices will most likely become the new haven for
nefarious-deed-doers (those that have migrated to the county library as
we installed authentication on campus may migrate back!)


                        This company says they have 27 colleges and
universities as customers.  They listed a few, and will send me the rest
-- I start with the Big Ten campuses they mentioned:  Michigan State,
Northwestern, Ohio State, Purdue is apparently negotiating.  Others were
Penn and Kansas.
                        
                        I wondered if I could get a sense of  1) how
many security officers know about these types of kiosks on their
campuses, and 2)  if so, do you know what the thinking was related to
security and abuse?  How were those concerns handled or were they
explicitly recognized and accepted?
                        
                        If you want to reply to me, I can sanitize and
summarize for the lists.
                        
                        Thanks,
                        M.
                        
                        --
                        Mark S. Bruhn, CISSP, CISM
                        
                        Chief IT Security and Policy Officer
                        Interim Director, Research and Educational
Networking Information Sharing and Analysis Center (ren-isac () iu edu)
                        
                        Office of the Vice President for Information
Technology and CIO
                        Indiana University
                        812-855-0326
                        
                        Incidents involving IU IT resources:
it-incident () iu edu
                        Complaints/kudos about OVPIT/UITS services:
itombuds () iu edu
                        


        VP  for Information Technology          Phone (512) 232-9610
        The University of Texas at Austin           Fax (512) 232-9607
        FAC 248 (Mail code: G9800)            d.updegrove () its utexas edu
        P.O. Box 7407
http://wnt.utexas.edu/~danu/
        Austin, TX 78713-7407 ********** Participation and subscription
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