Firewall Wizards mailing list archives
RE: The home user problem returns
From: "Brian Loe" <knobdy () stjoelive com>
Date: Wed, 14 Sep 2005 11:01:49 -0500
You guys just aren't getting it, as it has only JUST dawned on me. Microsoft isn't giving you the headache, they're giving you the solution! Microsoft gets in trouble because they develop software that tries to give the customer EVERYTHING at their fingertips - no bother it run install again, it all came by default. Okay, not the best way to go for security, but it sure pleases the masses. Heck, the AIX admin next to me in the office is running XP - here AND at home. So, what does that tell you? PEOPLE ARE LAZY. Okay, knowing that, how can we help the PEOPLE (everyone has already given personal stories about a person in their life that has "learner" but we're not talking about a person, we're talking about "PEOPLE")? MAKE IT EASY. When you sign up for Brian's ISP service you will get a cable modem with an integrated firewall, pre-configured so as to not allow you to get on the Internet :), documentation on how to configure the firewall so as to help you get on the Internet and a phone number to call if you have a problem with the firewall. When you come to work for Brian's company, one of the programs installed on your desktop, by default, is a password generator/keeper. It's preconfigured for what kind of password (length and all that) to generate and you will use one of its passwords for everything you log into at work. No need to write it down, it's stored in the app itself and your thumb print is required to access it. The laptop you are using will also be used while at home or traveling, that is, if you want to contact work. These things will help prevent the issues we see daily. Beyond that, they're on their own with Brian only concentrating on protecting himself - I trust no one, not on either side of the firewall.
And that common thread is required or at least preferred byall of themajor ISPs, and that is Windows desktops. In other words, ISPs everywhere are complicit in their own security andperformance headaches.The irony is not lost on me at all. In my department, we pick on our level 1 tech support guys all the time. One of our digs is that if we could just get all our customers to buy Macs, they would be out of a job. In terms of ISPs preferring windows, that's really related to ease of support. If you have a single dominant platform and a very limited number of applications on that platform that you have to support, then you're miles ahead of a heterogeneous network. With support being one of the larger costs of running an ISP, every little bit helps.
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Current thread:
- Re: The home user problem returns, (continued)
- Re: The home user problem returns Mason Schmitt (Sep 13)
- Re: The home user problem returns Jim Seymour (Sep 13)
- RE: The home user problem returns Tina Bird (Sep 14)
- RE: The home user problem returns Paul Melson (Sep 22)
- Message not available
- Re: The home user problem returns Mason Schmitt (Sep 12)
- RE: The home user problem returns Paul Melson (Sep 13)
- Re: The home user problem returns Mason Schmitt (Sep 13)
- Re: The home user problem returns Jim Seymour (Sep 13)
- RE: The home user problem returns Bill Royds (Sep 14)
- RE: The home user problem returns Jim Seymour (Sep 22)
- RE: The home user problem returns Brian Loe (Sep 22)
- Re: The home user problem returns R. DuFresne (Sep 13)
- Re: The home user problem returns Mason Schmitt (Sep 13)
- RE: The home user problem returns Tina Bird (Sep 13)
- Re: The home user problem returns Mason Schmitt (Sep 13)
- RE: The home user problem returns Tina Bird (Sep 13)
- Re: The home user problem returns Mason Schmitt (Sep 14)
- Re: The home user problem returns Chris Blask (Sep 22)
- RE: The home user problem returns Sanford Reed (Sep 13)
- Re: The home user problem returns Elizabeth Zwicky (Sep 27)
- Re: The home user problem returns tbird (Sep 27)