Re: password changed on hotmail address

[Bert Van Kets <mailing () vankets com>]

The relationship with the ex employee is bad enough that contacting her
would lead to erasal of all data in the mailbox. My customer wants to
avoid this.
Hotmail has not been contacted yet. My customer asked me to find out
how. In a previous mail I mentioned the link to a form you can fill in
to explain the situation to customer care.

The problem in this particular case is that the e-mail address has been
set up by the ex employee, as ordered by the shop owner. My customer
doesn't have a clue what the answers are to the security questions or
what LiveID is used.
I hope my customer gets a response from Hotmail quickly.

Bert

On 12/07/2011 15:46, Brian Erdelyi wrote:
> I know Yahoo! Can recover an email account.  If you fail the secret question you can still provide other information 
> used during registration or even providing email addresses of people you regularly communicate with.
>
> You still haven't stated wether you have tried to contact the ex employee or Hotmail.
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