Re: password changed on hotmail address

[Ryan Corcoran <rcorcoran7 () gmail com>]

Since it is a hotmail email account you will have to go though them. There
is no legal way to do it yourself.
On Jul 11, 2011 12:44 PM, "Bert Van Kets" <mailing () vankets com> wrote:
> Hi guys,
>
> a customer of mine, who runs a shop, just dismissed an employee. Just
> before leaving, the employee changed the password of the hotmail e-mail
> address used by the shop. The owner of the shop asked me to retrieve the
> password or at least to make sure the e-mail address is rendered
inoperable.
> The e-mail address contains the name of the shop and not a person's
> name. It is clearly to be used by the shop. The request to recover the
> password comes from the legal owner of the shop.
>
> As I'm very new in the InfoSec world I'd like to get advise from the
> experts (yeah, that you lot).
> - Where can I get a template for a document I can have the customer sign
> to allow me to hack the hotmail address?
> - What is the best way to recover the hotmail e-mail password?
> - Is there a way to render the e-mail address inoperable?
> - Any other advise?
>
> Thanks.
>
> Bert
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