Re: Using twitter as an outage notification (was: Fire, Power loss at Fisher Plaza in Seattle)

[Jeffrey Lyon <jeffrey.lyon () blacklotus net>]

Personally, I find it difficult to take Twitter seriously. It seems
like more of a kids toy than a business tool. Something like a
blogspot account would make a lot more sense.

Jeff



On 7/4/09, Marshall Eubanks <tme () americafree tv> wrote:
>  On Jul 4, 2009, at 6:17 AM, Roland Perry wrote:
>
>
> > In article
> <786BA8C0-B534-40FF-9126-1E33BD11CB3C () americafree tv>,
> Marshall Eubanks <tme () americafree tv> writes
> > > > That's a great idea, use some lame Web 2.0 trend to communicate with
> > > > actual real life customers. </sarcasm>
> > > I would assume they figured it was better than just remaining silent.
> >
> > I'm about to recommend to an organisation that it [a twitter account] is
> better than posting news of an outage on their low-volume website, which
> will get swamped when too many people poll it for news.
> >
>
>  What if the outage takes out their website too ?
>
>  I don't think that their website was up, and I would guess that they didn't
> have email either. That
>  is a bad situation to be in.
>
>  Note, BTW, that twitter itself is subject to frequent planned and unplanned
> outages.
>
>  Marshall
>
>
> > What does the team think?
> >
> > Paying a lot more to host the website with higher "burst" capacity during
> an emergency, isn't an option.
> > The only other idea I've had is to sign all the customers up to receive an
> SMS via some sort of broadcast service (the news will fit easily in one
> SMS).
> > --
> > Roland Perry
>
>  Regards
>  Marshall Eubanks
>  CEO / AmericaFree.TV


-- 
Jeffrey Lyon, Leadership Team
jeffrey.lyon () blacklotus net | http://www.blacklotus.net
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