nanog mailing list archives

Re: Fire, Power loss at Fisher Plaza in Seattle


From: Marshall Eubanks <tme () americafree tv>
Date: Fri, 3 Jul 2009 16:59:41 -0400


On Jul 3, 2009, at 4:29 PM, Ben Carleton wrote:

Yes it was.

On Jul 3, 2009, at 4:29 PM, Jeffrey Lyon wrote:

Wasn't Authorize.net affected by this? We received a support ticket
about why Authorize.net is down today (I don't know either, I don't
ask too many questions).


Authorize.net was for a while completely off the air, and companies that relied upon them were not getting credit card authorizations (and, thus, no ecommerce). I think it is still only
partially functional.

Authorize.net has been communicating with customers mostly (entirely ?) with twitter - they are

@AuthorizeNet with a hash tab of #authorizenet

If you go there, you will see a lot of status messages like

#authorizenet (cont.) Do not manually submit ARB transactions b/c you run the risk of your merchants being double billed.
10 minutes ago from web

(i.e., 4:47 EDT).

You will also see a lot of posts from annoyed people if you search on #authorizenet

It's an interesting use of Web 2.0 for emergency communications.

Regards
Marshall


Jeff

On Fri, Jul 3, 2009 at 4:21 PM, Tomas L. Byrnes<tomb () byrneit net> wrote:



Earth is a single point of failure, where is your backup site?

[TLB:] Given that all my customers are on Earth, I don't need one if my
customers also are "down".







--
Jeffrey Lyon, Leadership Team
jeffrey.lyon () blacklotus net | http://www.blacklotus.net
Black Lotus Communications of The IRC Company, Inc.

Look for us at HostingCon 2009 in Washington, DC on August 10th - 12th
at Booth #401.









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