Re: Fire, Power loss at Fisher Plaza in Seattle

[Marshall Eubanks <tme () americafree tv>]

On Jul 3, 2009, at 5:11 PM, Jeffrey Lyon wrote:

> That's a great idea, use some lame Web 2.0 trend to communicate with
> actual real life customers. </sarcasm>

I would assume they figured it was better than just remaining silent.

Regards
Marshall

> Jeff
>
>
> On Fri, Jul 3, 2009 at 4:59 PM, Marshall Eubanks<tme () americafree tv>  
> wrote:
> > On Jul 3, 2009, at 4:29 PM, Ben Carleton wrote:
> >
> > > Yes it was.
> > >
> > > On Jul 3, 2009, at 4:29 PM, Jeffrey Lyon wrote:
> > >
> > > > Wasn't Authorize.net affected by this? We received a support ticket
> > > > about why Authorize.net is down today (I don't know either, I don't
> > > > ask too many questions).
> >
> > Authorize.net was for a while completely off the air, and companies  
> > that
> > relied upon them
> > were not getting credit card authorizations (and, thus, no  
> > ecommerce). I
> > think it is still only
> > partially functional.
> >
> > Authorize.net has been communicating with customers mostly  
> > (entirely ?) with
> > twitter - they are
> >
> > @AuthorizeNet with a hash tab of #authorizenet
> >
> > If you go there, you will see a lot of status messages like
> >
> > #authorizenet (cont.) Do not manually submit ARB transactions b/c  
> > you run
> > the risk of your merchants being double billed.
> > 10 minutes ago from web
> >
> > (i.e., 4:47 EDT).
> >
> > You will also see a lot of posts from annoyed people if you search on
> > #authorizenet
> >
> > It's an interesting use of Web 2.0 for emergency communications.
> >
> > Regards
> > Marshall
> >
> >
> > > > Jeff
> > > >
> > > > On Fri, Jul 3, 2009 at 4:21 PM, Tomas L. Byrnes<tomb () byrneit net>  
> > > > wrote:
> > > > > > Earth is a single point of failure, where is your backup site?
> > > > >
> > > > > [TLB:] Given that all my customers are on Earth, I don't need  
> > > > > one if my
> > > > > customers also are "down".
> > > >
> > > >
> > > >
> > > > --
> > > > Jeffrey Lyon, Leadership Team
> > > > jeffrey.lyon () blacklotus net | http://www.blacklotus.net
> > > > Black Lotus Communications of The IRC Company, Inc.
> > > >
> > > > Look for us at HostingCon 2009 in Washington, DC on August 10th -  
> > > > 12th
> > > > at Booth #401.
>
>
>
> --
> Jeffrey Lyon, Leadership Team
> jeffrey.lyon () blacklotus net | http://www.blacklotus.net
> Black Lotus Communications of The IRC Company, Inc.
>
> Look for us at HostingCon 2009 in Washington, DC on August 10th - 12th
> at Booth #401.

Regards
Marshall Eubanks
CEO / AmericaFree.TV