Re: Experience with HigherOne or TouchNet for payment processing?

[Harry Hoffman <hhoffman () IP-SOLUTIONS NET>]

Hi Ben,
I've had a lot of experience with TouchNet. They are, probably, the largest player in the .edu space for turnkey 
payment processing.
I would go with them again and would  recommend using them to others.
If you have specific questions you're welcome to PM me.
Cheers,
Harry

"Walther, Benjamin J." <Benjamin.Walther () tufts edu> wrote:

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>
> We’re evaluating vendors for use as third party payment processing, with a goal off keeping PCI requirements as low as 
> possible.
>
> Towards that end, does anyone have experience with HigherOne’s or TouchNet’s payment processing service, as a former 
> or current client? Does not have to be security-centric, though that is a concern. How does their service fare in 
> terms of security practices, reliability, availability, support, etc? Any changes over time?
>
> No responses will be quoted or attributed (unless specifically asked to be). This is an informal poll, not part of an 
> RFP or any other documentation. Even just a quick “we use them and rarely think about it” would be much appreciated.
>
> Ben Walther
>
> Information Security Operations, Tufts University
>
> (617) 627-2640
>
>