Experience with HigherOne or TouchNet for payment processing?

["Walther, Benjamin J." <Benjamin.Walther () TUFTS EDU>]

We're evaluating vendors for use as third party payment processing, with a goal off keeping PCI requirements as low as 
possible.
Towards that end, does anyone have experience with HigherOne's or TouchNet's payment processing service, as a former or 
current client? Does not have to be security-centric, though that is a concern. How does their service fare in terms of 
security practices, reliability, availability, support, etc? Any changes over time?
No responses will be quoted or attributed (unless specifically asked to be). This is an informal poll, not part of an 
RFP or any other documentation. Even just a quick "we use them and rarely think about it" would be much appreciated.

Ben Walther

Information Security Operations, Tufts University

(617) 627-2640