Re: DMCA Infringement Handling

[Bob Bayn <bob.bayn () USU EDU>]

Thanks, Marcos.

In the long run, I think information and awareness activities serve the students better than the whack-a-mole that DMCA 
notices induce us to play (with one set of procedures or another).

Bob

________________________________________
From: The EDUCAUSE Security Constituent Group Listserv [SECURITY () LISTSERV EDUCAUSE EDU] on behalf of VIEYRA, MARCOS 
[MVIEYRA () MAILBOX SC EDU]
Sent: Thursday, September 15, 2011 3:42 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] DMCA Infringement Handling

Bob,

Here at U. of South Carolina we recently rolled out a new awareness and education effort as part of our University 101 
program. We hope to expand the offering if things go well this semester. So far, student feedback and evaluations have 
been great. The following link describes our process overall:

http://www.sc.edu/copyright/infringement.shtml

This next link describes our new awareness efforts and includes the actual material we use in class:

http://www.sc.edu/copyright/downloading.shtml

Hope this is helpful,


--
Marcos Vieyra
Director, Information Security
University Technology Services
University of South Carolina
803.777.4685
marcos () sc edu
http://security.sc.edu



-----Original Message-----
From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Bob Bayn
Sent: Thursday, September 15, 2011 4:30 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: [SECURITY] DMCA Infringement Handling

We are considering revising our DMCA infringement handling procedures, especially with regard to repeat infringers.

I wonder what everybody else is doing with these issues?

We match up the complaint with our IP>Etnernet assignment and network traffic logs.  I forward the complaint to the 
student and disable their ethernet card registration.  They are required to pay $50 and give an assurance that the 
infringing file(s) and filesharing software have been removed.  I then re-enable their ethernet card registration for 
access to our network.

Repeat infringers get the same procedure except that they also are referred to the VP for Student Services for some 
sort of an appointment.  I do not know what happens in that appointment.

Would you share with me, so I could tabulate it and present the options others use to our administration:

1) What is your charge or penalty for first and repeat infringement?
2) When do disciplinary staff intervene?  first time or repeats?
3) How long do you deny network access?
4) If a student has multiple devices, do you deny access to all devices or just the one implicated in the complaint?
5) Who was involved in the approval process for your procedures?
6) How much pushback to you get from users who receive infringement notices?
7) Do you have an appeals process that has ever given an infringing user any relief?
8) May I use your institution name along with your other responses in my report to the administration?

Finally, a slightly separate question:
9) Do you ever get complaints forwarded from an agent of the pornography industry?  (we have seen a few recently)

Thanks for any info you are willing to share.

Bob Bayn          (435)797-2396            IT Security Team
We will never send you email asking for your password
(never, never, never with this one exception: NEVER!)
Office of Information Technology, Utah State University
       http://tinyurl.com/bicyclists-share-kidneys-v2-0
        USU employees - join the Phirst Phish Contest
     http://it.usu.edu/security/htm/phirst-phish-contest