Educause Security Discussion mailing list archives

Re: Outsourcing Student Email - Security Concerns?


From: John Ladwig <John.Ladwig () CSU MNSCU EDU>
Date: Thu, 26 May 2011 19:01:05 -0500

I'm not authoritative on this, but those that are closer have advised that the current Live@EDU offering DOES NOT offer 
federation as an option, but a soon-upcoming version ?Live365 WILL offer federation as an option.  That'll come on line 
later this calendar year.

Might be worth verifying the timelines, for your situation.

I personally would *love* to have our integrations federation-based rather than using password syncing.

   -jml


-----Original Message-----
From: Allen Wood
Sent: 2011-05-26 17:09:30
To: Allen Wood;The EDUCAUSE Security Constituent Group Listserv
Cc: 
Subject: Re: [SECURITY] Outsourcing Student Email - Security Concerns?


Thank you for all of the great responses.  I apparently was a little confused when it came to the authentication 
options and I'm now a little more open to the idea than I was in the past.  I think I'll study into both Google & 
Live@Edu since we're an Exchange shop and then begin to put together my opinion.
Thanks again for all of the responses.

Have a great weekend,

Allen


-----Original Message-----
From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Dr. Wole 
Akpose
Sent: Thursday, May 26, 2011 3:48 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] Outsourcing Student Email - Security Concerns?

Per:  Another key consideration in favor on password sync over SSO for us was Business Continuity. We're on the coast 
of Florida, on low land, so we must plan for complete campus shutdowns even when hurricanes miss us.

Have you considered offsite Replication of your Identity Server as part of your BC considerations?

W. Akpose

On 5/26/11 4:29 PM, "Mike Porter" <mike () UDEL EDU> wrote:

On Thu, 26 May 2011, Francis, Greg wrote:


As a campus using SSO, I agree that BC is a major consideration. We 
chose  the SSO option to keep passwords local. However, when we had an 
internal  event that knocked out our VMWare environment, students lost 
the ability to  login to Google. The solution is only as good as its 
weakest link and our  internal infrastructure is probably that weakest 
link with regards to Google  Apps. We have not changed our approach as 
a result of that event but it did  reconfirm a weakness that we had 
already seen in an SSO configuration.

Greg

Same thing here.  I will add that one of the big wins for us with SSO 
is we can log when and where the logins are coming from.  When 
investigating hacking issues, this is very useful.

Mike

Mike Porter
Systems Programmer V
IT/NSS
University of Delaware




On 5/26/11 12:56 PM, "Walter Moore" <moorewr () ECKERD EDU> wrote:

Another key consideration in favor on password sync over SSO for us 
was  Business Continuity. We're on the coast of Florida, on low land, 
so we must  plan for complete campus shutdowns even when hurricanes 
miss us.

On Thu, May 26, 2011 at 3:42 PM, Barron Hulver 
<Barron.Hulver () oberlin edu>
wrote:
We moved everyone go Google Apps for Edu about 3 years ago.  I was 
involved  with negotiating our agreement with Google (before it 
became more
general)
and we had our external counsel involved as well.  We didn't really 
make that  many changes to the agreement.

On the technical side, we also went with a password sync process 
instead of  an SSO.  After discussions with my two people that 
handle our directories, we  decided to implement a reduced single 
sign-on environment by either having  applications authenticate 
directly to one of our two LDAP servers or use  password 
synchronization.  I preferred the password sync with Google for two
reasons:  1) It is convenient for people using POP or IMAP and it 
enforces  our password policies and 2) in the event of a 
communication problem to our  central servers (e.g. Internet link is 
down or LDAP is down - almost never  happens), the Google services 
could still be used from home.  We see this as  an advantage in a 
disaster recovery/business continuity situation.


Barron Hulver
Director of Networking, Operations, and Systems Center for 
Information Technology Oberlin College
148 West College Street
Oberlin, OH  44074
440-775-8798
Barron.J.Hulver () oberlin edu
http://www2.oberlin.edu/staff/bhulver/




-------- Original Message --------
Subject:        Re: Outsourcing Student Email - Security Concerns?
Date:   Thu, 26 May 2011 11:57:48 -0400
From:   Walter Moore <moorewr () ECKERD EDU>
Reply-To:       The EDUCAUSE Security Constituent Group Listserv
<SECURITY () LISTSERV EDUCAUSE EDU>

To:     SECURITY () LISTSERV EDUCAUSE EDU



There have been some fairly public debates about this, notably at 
Yale.

http://www.yaledailynews.com/news/2010/mar/30/its-delays-switch-to-g
mai
l/

Our discussion centered on the Google Apps SLA, but in the end our  
General Counsel felt was acceptable. We ended up using a password 
sync  process instead of SSO, but you could opt to run a SAML 
server. In that  scenario your AD password would not be stored or 
synced to Google Apps.

Be aware that users will, in that scenario, need to set a separate 
password for external IMAP/SMTP clients (phones etc).

On Thu, May 26, 2011 at 11:04 AM, Allen Wood <awood () hillcollege edu 
<mailto:awood () hillcollege edu>> wrote:

    Hello all,

    I work for a small community college and we?re currently running
    Exchange 2010 for student email.  Our VP likes the idea of using
    Google Apps for Education (or Microsoft?s Live@edu) and freeing up
    that mail server for something else.  I am leery of making the 
move
    and basically putting the student?s Active Directory accounts in
    someone else?s hands. I would think there are also possible
    compliance issues, but I haven?t really studied that side of it 
yet.

    Have any of you ever made either side of this argument before?  If
    so, would you mind sharing any info that you may have available 
that
    may help us decide outsourced vs. locally hosted, and maybe even
    Google vs. Microsoft?

    Thanks in advance for any info-

    Allen Wood




Greg Francis
Director, Central Computing and Network Support Services
502 E. Boone Ave.
Spokane, WA 99258-0092
509.313.6896 direct
http://www.gonzaga.edu/its



-
Mike Porter
PGP Fingerprint: F4 AE E1 9F 67 F7 DA EA  2F D2 37 F3 99 ED D1 C2


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