Re: Experience outsourcing student email to Live@edu

[Tracy Mitrano <tbm3 () CORNELL EDU>]

Yes, and with continued effort, not least by the CSG/NACUA group that is working on this issue (perhaps with assistance 
from EDUCAUSE down the line?), more consistency may emerge, for Google as well as for other vendors of outsourcing 
products and services.

Tracy


On Jan 27, 2010, at 9:02 AM, Lorenz, Eva wrote:

Those universities that outsourced email for students and/or faculty/staff to Google, I have a question:

How willing was Google to work with the universities on amending their default contract? We have a basic set of terms 
and conditions for software purchases and will try to get at least some of the language into contracts.

I do not have much experience with Google, but in the past, large corporations have not been willing to generate 
institution-specific contracts and so I was wondering whether outsourcing student email to Google means accepting their 
terms.

Thanks - Eva

Eva Lorenz
ITS Security
2800 ITS Manning
211 Manning Dr
CB3420
Chapel Hill NC 27599

From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Harry 
Pontiff
Sent: Monday, January 25, 2010 4:44 PM
To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>
Subject: Re: [SECURITY] Experience outsourcing student email to Live@edu

Hi Linda,

I'm now at Macalester College (which migrated everyone to Google without a hitch about 2 years ago) but I just came 
from Hamline University where they just completed a migration of the students to Google.  When I was there, in the 
interest of doing due diligence, I asked the (undergraduate) Helpdesk students to do a comparison of Live@edu vs Google 
and report their findings.  Their response was quick:  "We'll do it, but we can tell you the answer already.  All of 
the students love and already use Google; we wouldn't even consider Microsoft."

There's been a lot of discussion within the department about privacy and security but the general feeling remains that 
the standing contract is sufficient to protect privacy and Google resources will always be better at protecting 
security than what we could possibly provide.  And the sense is that the recent Chinese episodes will only strengthen 
this environment.

Thanks,
Harry
On Mon, Jan 25, 2010 at 3:08 PM, Linda VanHorn <Linda.VanHorn () tufts edu<mailto:Linda.VanHorn () tufts edu>> wrote:
Tufts is evaluating Live@edu vs Google for student email. We’d like to hear from schools with Live@edu experience (good 
or bad) in the areas of security, privacy and contract negotiations.  If you’d rather  talk with us privately, please 
email me offline.


Regards –
Linda VanHorn, GCIH
System/Security Analyst, Information Security
Tufts University UIT / 617-627-5580
linda.VanHorn () tufts edu<mailto:linda.VanHorn () tufts edu>



--
Harry Pontiff, Ph.D., GISF
Information Security Analyst
Macalester College
1600 Grand Avenue - Hum 308
St. Paul, MN 55105
Phone: (651) 696-6826
Fax: (651) 696-6778