Re: Experience outsourcing student email to Live@edu

[Adam Nave <nave () MACALESTER EDU>]

I did not work with them myself, but I understand that Google was
*extremely* willing to work with us to modify our contract. I think they
expect to personalize each contract to the institution.

--Adam

On Wed, Jan 27, 2010 at 8:02 AM, Lorenz, Eva <evalorenz () unc edu> wrote:

>  Those universities that outsourced email for students and/or
> faculty/staff to Google, I have a question:
>
>
>
> How willing was Google to work with the universities on amending their
> default contract? We have a basic set of terms and conditions for software
> purchases and will try to get at least some of the language into contracts.
>
>
>
> I do not have much experience with Google, but in the past, large
> corporations have not been willing to generate institution-specific
> contracts and so I was wondering whether outsourcing student email to Google
> means accepting their terms.
>
>
>
> Thanks - Eva
>
>
>
> Eva Lorenz
>
> ITS Security
>
> 2800 ITS Manning
>
> 211 Manning Dr
>
> CB3420
>
> Chapel Hill NC 27599
>
>
>
> *From:* The EDUCAUSE Security Constituent Group Listserv [mailto:
> SECURITY () LISTSERV EDUCAUSE EDU] *On Behalf Of *Harry Pontiff
> *Sent:* Monday, January 25, 2010 4:44 PM
>
> *To:* SECURITY () LISTSERV EDUCAUSE EDU
> *Subject:* Re: [SECURITY] Experience outsourcing student email to Live@edu
>
>
>
> Hi Linda,
>
> I'm now at Macalester College (which migrated everyone to Google without a
> hitch about 2 years ago) but I just came from Hamline University where they
> just completed a migration of the students to Google.  When I was there, in
> the interest of doing due diligence, I asked the (undergraduate) Helpdesk
> students to do a comparison of Live@edu vs Google and report their
> findings.  Their response was quick:  "We'll do it, but we can tell you the
> answer already.  All of the students love and already use Google; we
> wouldn't even consider Microsoft."
>
> There's been a lot of discussion within the department about privacy and
> security but the general feeling remains that the standing contract is
> sufficient to protect privacy and Google resources will always be better at
> protecting security than what we could possibly provide.  And the sense is
> that the recent Chinese episodes will only strengthen this environment.
>
> Thanks,
> Harry
>
> On Mon, Jan 25, 2010 at 3:08 PM, Linda VanHorn <Linda.VanHorn () tufts edu>
> wrote:
>
> Tufts is evaluating Live@edu vs Google for student email. We’d like to
> hear from schools with Live@edu experience (good or bad) in the areas of
> security, privacy and contract negotiations.  If you’d rather  talk with us
> privately, please email me offline.
>
>
> Regards –
> Linda VanHorn, GCIH
> System/Security Analyst, Information Security
> Tufts University UIT / 617-627-5580
> linda.VanHorn () tufts edu
>
>
>
>
> --
> Harry Pontiff, Ph.D., GISF
> Information Security Analyst
> Macalester College
> 1600 Grand Avenue - Hum 308
> St. Paul, MN 55105
> Phone: (651) 696-6826
> Fax: (651) 696-6778



-- 
Adam Nave, CISSP
Linux/Unix Systems Administrator
Macalester College