Educause Security Discussion mailing list archives

Re: Desktop patch management?


From: Clyde Hoadley <hoadleyc () MSCD EDU>
Date: Fri, 12 Sep 2003 16:40:44 -0600

Thank you for the very useful information about NetReg and how
you have been dealing with these worms.  Here at MSCD we deploy
a standard image to all of our desk tops.  We use LANDesk to
keep an inventory of them and their patch level.  We also use
LANDesk to push out updates to them.  See: "http://www.landesk.com/";

As of today, it has been made a high priority to find some way to
"Certify" personal lap top computers.  It looks like the NetReg product
is just what we need.

On another topic...
We had a consultant here this week from LANDesk.  He told us about
a free stand-alone virus scanner from McAfee.  It replaces all of
those individual clean up tools.  Take a look at:
"http://vil.nai.com/vil/stinger/";

--
Clyde Hoadley
Security & Disaster Recovery Coordinator
Division of Information Technology
Metropolitan State College of Denver
hoadleyc () mscd edu
http://clem.mscd.edu/~hoadleyc/
(303) 556-5074



Eoghan Casey wrote:

Craig,

I am also interested in responses to this question for the purposes of
the Effective Security Practices project. Most of the solutions that I
have encountered do not address the "keep-your-hands-off-my-systems"
situations that are common on higher education environments. For
instance, commercial management software requires some access to deliver
patches and change configuration. Automatic delivery of patches using a
local SUS server requires systems to be in a domain.

The only legitimate* method that I have encountered that does not
require access to the system is the UConn NetReg Scanner
(http://security.uconn.edu/uconn_response.html). If a scan determines
that the system is not patched, it does not get on the network.

* illegitimate = exploiting the vulnerability to apply the patch

Eoghan Casey
203-645-2774

On Friday, September 12, 2003, at 01:03  PM, Craig W. Drake wrote:

I was just wondering how everyone is handling desktop patch management
in their environments.  We are in a situation where users/departments
manage their own desktop systems.  We do not have any kind of Windows
domain structure and do not have any kind of common administrator
account/password on desktops university-wide.  Some users/departments
have very negative attitudes towards our IT department and do not want
anybody from our department "messing with" their computers. Management
doesn't want to lose favor with those users by forcing them to comply
with any kind of centralized IT policy. We have tried sending out
emails to our users asking them to visit WindowsUpdate, but only about
half of the computers get updated.  Does anybody have any suggestions
on how to force all of the updates to all of the computers on campus
in this situation?

Thanks,

Craig W. Drake
Networking and Distributed Services
Northeastern Illinois University
C-Drake () neiu edu



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