Security Basics mailing list archives
RE: Taking control of user's desktops
From: "Smith, Ryan" <Ryan.Smith () MWAA com>
Date: Thu, 10 Feb 2005 14:37:58 -0500
The last place I worked we used Symantec's PC Anywhere. That worked well for us and it is easy to use. Just thought I would mention them since it seems no one else has. Just my two cents Ryan -----Original Message----- From: Marty [mailto:groupecci () yahoo ca] Sent: Wednesday, February 09, 2005 7:40 AM To: security-basics () securityfocus com Subject: Taking control of user's desktops Hi, My client's help desk requests for support is growing, with more than 1,000 users its understandable. We need to find a software (not an outsourced service) that will permit the technicians to take control of the user's desktop for support purposes. The user MUST agree to the technician taking control or even «peeking» at his desktop. We've looked at a few but my concern is with overall security. We used to have VNC installed on a few machines a couple of years ago but we removed it. Is the latest version of VNC sufficient (security wise)? Can you share your experience with us please? Suggestions or comments welcomed. Thanks! Marty __________________________________________________________ Lèche-vitrine ou lèche-écran ? magasinage.yahoo.ca
Current thread:
- RE: Taking control of user's desktops, (continued)
- RE: Taking control of user's desktops Corey Watts-Jones (Feb 10)
- Re: Taking control of user's desktops Matt Stern (Feb 10)
- Re: Taking control of user's desktops Faleh Daoud Abdel Monem (Feb 11)
- Re: Taking control of user's desktops shrek-m () gmx de (Feb 11)
- Re: Taking control of user's desktops Simon Taplin (Feb 14)
- Re: Taking control of user's desktops rusty chiles (Feb 14)
- FW: Taking control of user's desktops tom . farrar (Feb 10)
- RE: Taking control of user's desktops Javier Otero De Alba (Feb 10)
- RE: Taking control of user's desktops Johnson, Joey (Feb 10)
- RE: Taking control of user's desktops Jas Chase (Feb 10)
- RE: Taking control of user's desktops Smith, Ryan (Feb 10)
- Re: Taking control of user's desktops Michael Sztachanski (Feb 11)
- RE: Taking control of user's desktops Luis Osorio (Feb 10)
- RE: Taking control of user's desktops Reece, Terry (Feb 11)
- Taking control of user's desktops Doug Massey (Feb 11)
- RE: Taking control of user's desktops Charlie Saliba (Feb 14)
- RE: Taking control of user's desktops Paris E. Stone (Feb 11)
- Re: Taking control of user's desktops Micheal Espinola Jr (Feb 14)
- RE: Taking control of user's desktops Beauford, Jason (Feb 11)
- Re: Taking control of user's desktops Brandon Kovacs (Feb 14)
- RE: Taking control of user's desktops Shawn Badger (Feb 14)
(Thread continues...)