Re: Taking control of user's desktops

[Brandon Kovacs <liljoker771 () gmail com>]

I reccomend VNC Enterprise Edition. It supports 128 bit encryption as
well as prompting the user to accept a connection to view the desktop.


On Fri, 11 Feb 2005 16:06:04 -0500, Beauford, Jason
<jbeauford () eightinonepet com> wrote:
> Don't forget about M$'s SMS and I think MOM can do it too.
>
> http://www.microsoft.com/smserver/
>
> http://www.microsoft.com/mom/default.mspx
>
> JMB
>
> Marty wrote:
>
> > We need to find a software (not an outsourced
> > service) that will permit the technicians to take
> > control of the user's desktop for support
> > purposes.  The user MUST agree to the technician
> > taking control or even <peeking> at his desktop.


-- 
-Brandon