nanog mailing list archives

Re: Best TAC Services from Equipment Vendors


From: joel () joelesler net
Date: Mon, 11 Mar 2024 20:20:07 -0400



On Mar 11, 2024, at 12:54, michael brooks - ESC <michael.brooks () adams12 org> wrote:

It may be a pain in the butt to get Cisco equipment, but their TAC is sublime.  If something is critical enough, and 
you push hard enough, Cisco will move heaven and earth to solve your issue.  

This was an amazing laugh on a Monday morning. Thanks! 

O crap, did I miss the sarcasm?


You did not.  I think you have to know the magic incantation to get Cisco TAC to escalate to the magic level.


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