nanog mailing list archives

Re: Breaking the internet (hotels, guestnet style)


From: Owen DeLong <owen () delong com>
Date: Wed, 9 Dec 2009 12:23:40 -0800


On Dec 9, 2009, at 10:41 AM, Stephen Sprunk wrote:

Jens Link wrote:
Owen DeLong <owen () delong com> writes:

I expect my connections to my mail server to actually reach my mail server. I use TLS and SMTP AUTH as well as IMAP/SSL. Many of the "just works" settings in question break these things badly.


One of my customers has an appliance for his WLAN guest access access
which filters out AAAA records. :-(

jens@bowmore:~$ dig AAAA www.quux.de @8.8.8.8 +short
jens@bowmore:~$


That, unfortunately, is not uncommon. Actually, it's one of the _less_
broken systems I've seen, since IPv4 presumably keeps working.

One major vendor of hotel guestnet equipment returns an A record for
0.0.0.1 if you do an ANY or AAAA query for any hostname--even ones that don't exist. At least with WinXP, you have to disable IPv6 just to get
IPv4 to work!  Worse, their tech support sees nothing wrong with this;
if you disagree, all they'll do is offer a refund. Unfortunately, "take
your money elsewhere" doesn't work when you've already paid for the
hotel room--and they know it.

I've actually extracted significant rebates from Hotels where their internet
was provably broken, and, their third-party provider would not resolve
the issue.  More than just a refund of the IP fees. In one case, 1/2 the
cost of my multi-night stay.


Owen



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