Interesting People mailing list archives

Re JetBlue Tries "Textbook" Boarding Process - But Is It Doomed to Fail?


From: "Dave Farber" <farber () gmail com>
Date: Tue, 24 Oct 2017 09:11:43 -0400




Begin forwarded message:

From: Mary Shaw <mary.shaw () gmail com>
Date: October 23, 2017 at 8:57:32 PM EDT
To: Dave Farber <dave () farber net>
Subject: Re: [IP] Re JetBlue Tries "Textbook" Boarding Process - But Is It Doomed to Fail?

Seems like there would be very little problem with passengers sitting in adjacent seats boarding with the 
higher-priority passenger.  They can sort it out between themselves who steps into the row first.  The problem being 
solved seems to be that the passenger in the middle seat has to get out into the aisle to let the passenger in the 
window seat get to the window.  If the window and center passengers arrive at the row at the same time, the delay 
would be very small.  And that's what happens with people traveling together.

On Mon, Oct 23, 2017 at 7:05 PM, Dave Farber <farber () gmail com> wrote:



Begin forwarded message:

From: "Synthesis:Law and Technology" <synthesis.law.and.technology () gmail com>
Date: October 23, 2017 at 5:39:09 PM EDT
To: David Farber <dave () farber net>
Subject: Re: [IP] Re JetBlue Tries "Textbook" Boarding Process - But Is It Doomed to Fail?

Parents with small children, people with mobility issues, they board before regular boarding.  At least on every 
airline Ive flown with.  So it's a non- issue.  You can board last to first, by group a,b,c,etc. , window to aisle, 
window to aisle front to back, it does not matter.  The small children will already be seated or stowed in overhead.


On Oct 23, 2017 5:28 PM, "Dave Farber" <farber () gmail com> wrote:



Begin forwarded message:

From: Bill Bumgarner <bbum () mac com>
Date: October 23, 2017 at 3:20:22 PM EDT
To: dave () farber net
Cc: ip <ip () listbox com>
Subject: Re: [IP] JetBlue Tries "Textbook" Boarding Process - But Is It Doomed to Fail?

The mythbusters tested this.

As it turns out, the "textbook" process is not necessarily the most efficient, but is a combination of good 
efficiency and acceptable to passengers

https://jalopnik.com/mythbusters-proves-most-airlines-board-planes-all-wrong-1636981904

The fastest way is total chaos -- board at will, no assigned seats -- but passengers liked that least of all.

JetBlue is adopting WilMA.

From the article:

....
Another popular way to board planes is the "WilMA" method, for window, middle, aisle. Passengers board the plane 
at the window seats first, middle seats second, and aisle seats last. Again, this method is also supposed to 
minimize aisle congestion during the boarding process. The WilMA experiment took only 14 minutes, 55 seconds. 
Participants gave this method the most favorable score overall. This also proved that the method used by most 
airlines (back to front) is not the best in terms of efficiency nor customer enjoyment.
....

One does wonder how they'll handle families sitting together, etc...


On Oct 23, 2017, at 12:13 PM, Dave Farber <farber () gmail com> wrote:




Begin forwarded message:

From: jonathan.spira () accuramediagroup com
Date: October 23, 2017 at 2:28:32 PM EDT
To: dfarber <dave () farber net>
Subject: JetBlue Tries "Textbook" Boarding Process - But Is It Doomed to Fail?

Dave, hi and good afternoon!

JetBlue is rolling out what scientists believe to be a textbook-perfect boarding process.  Passengers with rear 
window seats will be the first to board, followed by those in the rear middle seats and forward window seats 
and so on.

This means that passengers traveling together in the same row can't board together of course, which will 
generate some ill will towards the airline (it actually already has, based on what I'm hearing).

JetBlue to Unveil New Boarding Process
http://accura.cc/st72pi

"JetBlue Airways announced it will introduce a new boarding process.

"The new method will be based on the type of aircraft and the passenger’s seat assignment, namely window seat, 
middle seat, or aisle seat.

"JetBlue will board those passengers traveling in Mint on aircraft with a Mint cabin as well as those with 
TrueBlue Mosaic elite status first. The next group, Group A, will be for those passengers in the airline’s Even 
More Space …
<SNIP>



Regards/Mit freundlichen Grüßen/Szívélyes üdvözlet/Cordialement/Cordiali saluti/Saludos/Vänliga hälsningar 

/s/ Jonathan

 



Archives  | Modify Your Subscription | Unsubscribe Now        




-------------------------------------------
Archives: https://www.listbox.com/member/archive/247/=now
RSS Feed: https://www.listbox.com/member/archive/rss/247/18849915-ae8fa580
Modify Your Subscription: https://www.listbox.com/member/?member_id=18849915&id_secret=18849915-aa268125
Unsubscribe Now: 
https://www.listbox.com/unsubscribe/?member_id=18849915&id_secret=18849915-32545cb4&post_id=20171024091151:E4853A8E-B8BC-11E7-802B-E80CE111F60D
Powered by Listbox: http://www.listbox.com

Current thread: