Re: tunnel vs open a hole

[Dave Piscitello <dave () corecom com>]

I wrote something about this for BCR (twice)

http://www.bcr.com/bcrmag/2003/02/p49.asp (with Steve Kent)
http://hhiweb/piscitello-detection-vs-prevention.pdf

We need software equivalents of
service level agreements, not EULAs.

What I can't fathom is why a company that purchases on the order of10,000 
desktop
licenses and 2200 server licenses *ever* accepts a EULA - we are talking 
$M's here
in the shrinked wrapped S/W, and arguably double that amount for S/W 
administration
yet EULA is accepted practice, whereas the same company pays $10,000/month for
telco/ISP access haggle SLAs to death.

At 09:13 PM 4/9/2003 -0400, George Capehart wrote:
>  If the customers complained/sued, maybe it would get someone's attention 
> . . .  ;-)


David M. Piscitello
Core Competence, Inc. &
3 Myrtle Bank Lane
Hilton Head, SC 29926
dave () corecom com
843.689.5595
www.corecom.com



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