Re: Student Account Retention

[Jim Cheetham <jim.cheetham () OTAGO AC NZ>]

Excerpts from George J. Silowash's message of January 18, 2019 3:01 am:
> I have what I hope is a quick question. After a student leaves your university (graduates, withdrawals, etc) do you 
> deactivate their account? 

The question was quick, I'll give you that ...

What is "an account"? Do you mean "access to teaching/learning services" such as email, printing, file store etc; or do 
you mean "access to personal information" such as course history, transcripts, applications to future courses?

We're trying very hard to separate out these things in a sensible way, hampered in some ways by an early practice that 
implied a student has one username for ever, i.e. they can graduate one course, then reapply for another any time in 
the future (20 years+ at the moment) and get the same username.

We withdraw *services* when students are not active with us. Perhaps this counts as "deactivating" :-)

-jim

--
Jim Cheetham, Cyber Security, University of Otago, Dunedin, N.Z.
✉ jim.cheetham () otago ac nz    ☏ +64 3 470 4670
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