Re: Repeat offenders during phishing campaign

["Barton, Robert W." <bartonrt () LEWISU EDU>]

1.      Yes.

2.      Between carrot & stick, stick causes moral issues.

3.      Have they attended the phishing training?  It is still a stick to make them attend, but it is a minor stick.  
Thank of it as reinforcement.

4.      Have you offered rewards for people that are doing well, and announced them? I went with secure USB drives. - 
https://info.wombatsecurity.com/blog/reinforcement-a-key-to-knowledge-retention-risk-reduction

5.      Here is one that does recommend negative reinforcement post-positive reinforcement. - 
https://knowbe4.zendesk.com/hc/en-us/articles/226938287-How-do-I-Handle-my-Clickers-or-Vulnerable-Employees-

Robert W. Barton
Director of Information Security
Lewis University
One University Parkway
Romeoville, IL  60446-2200
815-836-5663

From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Rob 
Milman
Sent: Tuesday, March 21, 2017 11:30 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: [SECURITY] Repeat offenders during phishing campaign

Hi everyone,

We have been running a phishing campaign since last fall. There have been a small number of repeat offenders, which our 
vendor has identified as high-risk individuals. Have any of you dealt with this situation and developed a process that 
you'd like to share?

Thanks,

Rob

[cid:image004.png@01D18F19.9217E950]

Rob Milman
Security & Compliance Analyst
Information Systems

Southern Alberta Institute of Technology
EH Crandell Building, GA 214
1301 - 16 Avenue NW, Calgary AB, T2M 0L4

(Office) 403.774.5401  (Cell) 403.606.3173
rob.milman () sait ca<mailto:rob.milman () sait ca>




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