Re: Discontinuing student email service

["Michael J. Wheeler" <mwheeler () PITTSTATE EDU>]

On 1/26/2010 9:10 AM, Gregg, Christopher S. wrote:
> Along those lines, what are the schools that have outsourced student e-mail doing for the following scenarios:

We have outsourced non-employee accounts (note: I didn't say "student"
email. This also includes alumni and anyone else with a University ID) to
Google Apps. Employees' accounts are on sendmail on AIX.

These accounts are not mutually exclusive. We encourage employees to have
both an employee account and a Google Apps account. The Google Apps
accounts are "for life"; if they go to work somewhere else or retire, they
can still have that "connection" to the University.

> - Students who are student employees where they need "work" e-mail

Students who are employees have an AIX email account for the duration of
their employment, but will keep their Google Apps account "forever".

> - Faculty and staff who also take classes and then have a need for a "student" account

Same idea. Faculty and staff CAN have both a Google Apps account and AIX
email account, but a Google Apps account is not required. Our SIS has a
"preferred email address" field that all communications go to. For
students, this is their Google Apps account and they cannot change it. For
employees, they can choose where communications go.

> Are you creating multiple mailboxes for these people; a student account in the outsource location, and "work" account 
> on the locally hosted system?  Are you just creating one account and if so which way are you leaning?

See above.

> We're considering an outsourced solution and this is one the challenges we're talking through right now.  Obviously if you move 
> everyone to an outsourced model this is not an issue, but we're not likely to move fac/staff at this time and we'd like to keep 
> e-mail related to those functions here.  Right now everyone gets a locally hosted Exchange account which is slick for automation and 
> integration, but can be messy when a person ends one role but not all roles with the university.
>
> Thanks,
>
> Chris
>
>
> Chris Gregg
> Director of Information Technology
> Information Resources and Technologies
> University of St. Thomas
> St. Paul, Minnesota
> csgregg () stthomas edu


--
Michael J. Wheeler
Assistant Director, Systems and Networking
Pittsburg State University
Phone:  620-235-4610
E-mail: mwheeler () pittstate edu