Re: using live Production as sandbox for training

[Cal Frye <cjf () CALFRYE COM>]

Kevin Shalla wrote:
> Much of the training we do in our office is one-on-one, on-the-job, and
> gets the work done.  In other words, here's the training:
> 1) get a stack of files
> 2) log in to the database
> 3) open the first file folder
> 4) go to screen ABCDE
> 5) look at this, and type it in there, and see if you find a matching
> record
> 6) if so, proceed by going to screen CDEFG, if not, go to screen WXYZ.
> .....
> We even sometimes do this in a classroom setting - everyone brings a
> stack of work to do, then they follow along as the instructor shows them
> what to do.  The work gets done and the training takes place at the same
> time

I couldn't argue with this as long as two conditions are met: mistakes
made in the learning process are fixed right then and there, and no
"unscripted" changes are made, i.e. "No one has a salary update to do?
Why don't I show you how with John's record right here...." (Been
there...) Nah, let's not.

--
Regards,
-- Cal Frye, Network Administrator, Oberlin College

   www.calfrye.com,  www.pitalabs.com


"You can't use up creativity. The more you use, the more you have." --
Maya Angelou.