nanog mailing list archives
Re: which one a Technical Support or Help Desk
From: Jeff Kell <jeff-kell () utc edu>
Date: Sat, 3 Mar 2012 11:36:28 -0500
On 3/3/2012 10:57 AM, Faisal Imtiaz wrote:
Especially if a human answers promptly without a horrible accent... JeffLike a heavy Southern Drawl ?
Oh yeah, y'all :) The major point was a "human" answering, at least my home ISP (Charter) has this unbearable voice response... in annoyingly perfect English, although there is a Spanish option when it first starts :) If you have humans answering, you can call them anything you like, you're ahead of the curve. If not, "it" is going to be called all sorts of things, and Technical Support or Helpdesk is not among the options that come to mind... Jeff
Current thread:
- which one a Technical Support or Help Desk Tarig Adam (Mar 02)
- Re: which one a Technical Support or Help Desk Faisal Imtiaz (Mar 03)
- Re: which one a Technical Support or Help Desk William Herrin (Mar 03)
- Re: which one a Technical Support or Help Desk JoeSox (Mar 03)
- Re: which one a Technical Support or Help Desk Valdis . Kletnieks (Mar 03)
- Re: which one a Technical Support or Help Desk Jeff Kell (Mar 03)
- Re: which one a Technical Support or Help Desk Faisal Imtiaz (Mar 03)
- Re: which one a Technical Support or Help Desk Dave Pooser (Mar 03)
- Re: which one a Technical Support or Help Desk Faisal Imtiaz (Mar 03)
- Re: which one a Technical Support or Help Desk Jeff Kell (Mar 03)
- Re: which one a Technical Support or Help Desk JoeSox (Mar 03)
- Re: which one a Technical Support or Help Desk Jeff Kell (Mar 03)
- Re: which one a Technical Support or Help Desk Faisal Imtiaz (Mar 03)
- Re: which one a Technical Support or Help Desk Suresh Ramasubramanian (Mar 03)
- Re: which one a Technical Support or Help Desk Randy Bush (Mar 03)
- RE: which one a Technical Support or Help Desk George Bonser (Mar 03)
- Re: which one a Technical Support or Help Desk JoeSox (Mar 03)
- Re: which one a Technical Support or Help Desk Valdis . Kletnieks (Mar 04)
- Re: which one a Technical Support or Help Desk Suresh Ramasubramanian (Mar 04)