nanog mailing list archives
Re: which one a Technical Support or Help Desk
From: Valdis.Kletnieks () vt edu
Date: Sat, 03 Mar 2012 10:34:07 -0500
On Sat, 03 Mar 2012 07:04:52 PST, JoeSox said:
Go with 'Technical Support' unless you want to take all sorts of calls with end users wanting help on operational training issues. THIS DOES HAPPEN!
Which is OK, if that's your business model. I know a few small ISPs that are making a comfortable living selling repackaged DSL plus handholding.
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- which one a Technical Support or Help Desk Tarig Adam (Mar 02)
- Re: which one a Technical Support or Help Desk Faisal Imtiaz (Mar 03)
- Re: which one a Technical Support or Help Desk William Herrin (Mar 03)
- Re: which one a Technical Support or Help Desk JoeSox (Mar 03)
- Re: which one a Technical Support or Help Desk Valdis . Kletnieks (Mar 03)
- Re: which one a Technical Support or Help Desk Jeff Kell (Mar 03)
- Re: which one a Technical Support or Help Desk Faisal Imtiaz (Mar 03)
- Re: which one a Technical Support or Help Desk Dave Pooser (Mar 03)
- Re: which one a Technical Support or Help Desk Faisal Imtiaz (Mar 03)
- Re: which one a Technical Support or Help Desk Jeff Kell (Mar 03)
- Re: which one a Technical Support or Help Desk JoeSox (Mar 03)
- Re: which one a Technical Support or Help Desk Jeff Kell (Mar 03)
- Re: which one a Technical Support or Help Desk Faisal Imtiaz (Mar 03)
- Re: which one a Technical Support or Help Desk Suresh Ramasubramanian (Mar 03)
- Re: which one a Technical Support or Help Desk Randy Bush (Mar 03)
- RE: which one a Technical Support or Help Desk George Bonser (Mar 03)