RE: The home user problem returns

[David Lang <dlang () digitalinsight com>]

On Tue, 13 Sep 2005, Paul D. Robertson wrote:
> For about a week- maybe two.  Look at the password-for-pens studies and
> the password traininng retention studies.  While lots of users *do* want
> to do the right thing, you're ignoring the silent majority who just don't
> care.

one problem that this shows is that people are not held accountable for 
the stupid things that they do. (this aldo applies to the user who clicked 
the attachement to 'see what it would do'). so we feel the pain, but they 
just get a break from work while the IT guy messes with their machine (and 
probably for a while afterwords becouse they can blame the IT guy 
re-imaging the machine for all sorts of things for a week or so).

we need to change this from the win-win for the bad user to a loose-loose, 
As Tina said, being able to reward the good users with net access while 
denying it to others is a much better approach.

David Lang

--
There are two ways of constructing a software design. One way is to make it so simple that there are obviously no 
deficiencies. And the other way is to make it so complicated that there are no obvious deficiencies.
 -- C.A.R. Hoare
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