nanog mailing list archives
Re: Handling of Abuse Complaints
From: William Herrin <bill () herrin us>
Date: Mon, 29 Aug 2016 14:17:53 -0400
On Mon, Aug 29, 2016 at 12:47 PM, Steve Atkins <steve () blighty com> wrote:
Unless your abuse / security desk is staffed by lawyers it's probably better to avoid words like "criminal" and "unlawfully" altogether
Not really an ambiguous situation IMHO, but whatever floats your boat. Bear in mind, though, that if you reasonably suspect your company is caught up in a specific violation of the law and you fail to validate and/or end the violation, your inaction brings liability on the company. Even though you're not a lawyer. That's true from the highest executive to the lowest janitor.
and stick to "in violation of our ToS".
This I would avoid. A ToS is a contract. Contracts are open to negotiation. The law is not. If you don't want to say "unlawfully attack," then stop at "attack." On Mon, Aug 29, 2016 at 1:04 PM, Laszlo Hanyecz <laszlo () heliacal net> wrote:
I know this is against the popular religion here but how is this abuse on the part of your customer? Google, Level3 and many others also run open resolvers, because they're useful services. This is why we can't have nice things.
Google mitigates the attack vector with rate limiting through custom software. I would venture a guess that Jason's customer is not that sophisticated. Regards, Bill Herrin -- William Herrin ................ herrin () dirtside com bill () herrin us Owner, Dirtside Systems ......... Web: <http://www.dirtside.com/>
Current thread:
- Handling of Abuse Complaints Jason Lee (Aug 29)
- Re: Handling of Abuse Complaints Hugo Slabbert (Aug 29)
- Re: Handling of Abuse Complaints William Herrin (Aug 29)
- RE: Handling of Abuse Complaints Gareth Tupper (Aug 29)
- Re: Handling of Abuse Complaints Paul Ferguson (Aug 29)
- Re: Handling of Abuse Complaints Steve Atkins (Aug 29)
- Re: Handling of Abuse Complaints William Herrin (Aug 29)
- Re: Handling of Abuse Complaints Larry Sheldon (Aug 29)
- RE: Handling of Abuse Complaints Gareth Tupper (Aug 29)
- Re: Handling of Abuse Complaints Lee Fuller (Aug 29)
- Re: Handling of Abuse Complaints Filip Hruska (Aug 29)
- Re: Handling of Abuse Complaints Joe Maimon (Aug 29)
- Re: Handling of Abuse Complaints Mark Andrews (Aug 29)