nanog mailing list archives
Re: A case against vendor-locking optical modules
From: William Herrin <bill () herrin us>
Date: Mon, 17 Nov 2014 13:54:11 -0500
On Mon, Nov 17, 2014 at 1:11 PM, Jérôme Nicolle <jerome () ceriz fr> wrote:
I'm having a discussion with Arista, trying to explain to them why I _can't_ buy any hardware unable to run with compatible optical modules.
Hi Jérôme, Change "can't" to "won't", because you find it inconvenient and insulting to work around artificial and costly problems created by your vendor. If you can't use their equipment then they haven't lost any business but if you _won't_ then they have. Then schedule a call with the CEO, not your salesman. The CEO probably doesn't understand it, probably caused it, and probably won't understand it when you're done talking. He will understand "customer ditching us over some subordinate's stupid behavior," and will assign someone more technical with instructions to redress the error. Regards, Bill Herrin -- William Herrin ................ herrin () dirtside com bill () herrin us Owner, Dirtside Systems ......... Web: <http://www.dirtside.com/> May I solve your unusual networking challenges?
Current thread:
- A case against vendor-locking optical modules Jérôme Nicolle (Nov 17)
- RE: A case against vendor-locking optical modules Naslund, Steve (Nov 17)
- Re: A case against vendor-locking optical modules Faisal Imtiaz (Nov 17)
- Re: A case against vendor-locking optical modules Jérôme Nicolle (Nov 17)
- Re: A case against vendor-locking optical modules William Herrin (Nov 17)
- Re: A case against vendor-locking optical modules Justin M. Streiner (Nov 17)
- Re: A case against vendor-locking optical modules Valdis . Kletnieks (Nov 17)
- Re: A case against vendor-locking optical modules Justin M. Streiner (Nov 17)
- Re: A case against vendor-locking optical modules Faisal Imtiaz (Nov 17)
- RE: A case against vendor-locking optical modules Naslund, Steve (Nov 17)
- Message not available
- Re: A case against vendor-locking optical modules Clayton Zekelman (Nov 17)
- Re: A case against vendor-locking optical modules ryanL (Nov 17)
- Re: A case against vendor-locking optical modules Ken Matlock (Nov 17)
- Re: A case against vendor-locking optical modules Jérôme Nicolle (Nov 17)
- Re: A case against vendor-locking optical modules Naslund, Steve (Nov 17)