Re: Observations of an Internet Middleman (Level3)

[Scott Helms <khelms () zcorum com>]

Mike,

In my experience you're not alone, just in a really tiny group.  As I said
I have direct eyeballs on ~500k devices and the ability to see another 10
million anytime I want and the percentage of people who cap their upstream
in both of those sample groups for more than 15 minutes (over the last 3
years) is about 0.2%.  Interestingly if a customer does it once they have
about a 70% chance of doing it regularly.


Scott Helms
Vice President of Technology
ZCorum
(678) 507-5000
--------------------------------
http://twitter.com/kscotthelms
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On Fri, May 16, 2014 at 3:46 PM, Michael Thomas <mike () mtcc com> wrote:

> Scott Helms wrote:
>
> > Michael,
> >
> > No, its not too much to ask and any end user who has that kind of
> > requirement can order a business service to get symmetrical service but the
> > reality is that symmetrical service costs more and the vast majority of
> > customers don't use the upstream capacity they have today.  I have personal
> > insight into about half a million devices and the percentage of people who
> > bump up against their upstream rate is less than 0.2%.  I have the ability
> > to get data on another 10 million and the last time I checked their rates
> > were similar.
>
> I've just been on the losing end of yet another piece of why crappy
> upstream
> bandwidth sucks: Mavericks seems to have decided that my other half's
> imovie
> library really, really ought to be uploaded to iCloud (without asking,
> ftw).
>
> I can and should be pissed at Apple for doing such a wrongheaded thing, but
> the fact is that my upstream bandwidth was saturated for hours and days
> and it
> was extremely difficult to figure out why. I doubt I'm alone.
>
> Better upstream bandwidth would have at least made the pain period shorter.
>
> Mike