Re: {Spam?} Re: Request Spamhaus contact

[Jeffrey Lyon <jeffrey.lyon () blacklotus net>]

I've tried taking it to Spamhaus directly on a few occasions but we
continue to get treated like crap. At least this way the public can
see that we have infact acted on the complaints.

Jeff

On Mon, Jan 17, 2011 at 8:04 PM, Nick Hilliard <nick () foobar org> wrote:
> On 18/01/2011 00:38, Jeffrey Lyon wrote:
> > All of this IP space is null routed. The customer has been served with
> > notice to vacate. What more are you asking for?
>
> Summarising other people positions: a functional abuse desk, a less
> defensive attitude when people point out serious abuse going on in your
> network, and the slightest inclination to investigate really serious crap on
> your network when it's brought to your attention in the clearest terms
> possible.
>
> E&OE
>
>
> Nick
> --
> p.s. less megaphone diplomacy would help, if you can clean enough egg off
> your face to manage this.



-- 
Jeffrey Lyon, Leadership Team
jeffrey.lyon () blacklotus net | http://www.blacklotus.net
Black Lotus Communications - AS32421
First and Leading in DDoS Protection Solutions