Re: Microsoft JMRP (Mail) Admin Needed

[Seth Mattinen <sethm () rollernet us>]

On 12/19/11 6:10 PM, Richard Laager wrote:
> I'm trying to sign up for Microsoft's Junk Mail Reporting Program. 
> Multiple representatives keep sending me more-or-less form
> responses saying they can't add my dynamic customer IP ranges
> because they're "included in...[a] third party block list". The
> list in question is the SpamHaus PBL.
>
> They clearly don't understand that the SpamHaus PBL (unlike other 
> SpamHaus lists) is not a list of IPs that have sent spam. I'm
> looking for someone with a clue that can help me.
>
> Thanks, Richard Laager Wikstrom Telephone Company
>
> P.S. Even ignoring the PBL, this policy of not enrolling IP ranges
> that are listed on DNSBLs doesn't make a lot of sense to me. Even
> if the IPs had been sending spam, wouldn't Microsoft want the ISP's
> help in stopping that?


Have you tried removing the addresses in question from the PBL first?

~Seth