nanog mailing list archives
Re: Mitigating human error in the SP
From: "Scott Weeks" <surfer () mauigateway com>
Date: Thu, 4 Feb 2010 13:30:37 -0800
A recent organizational change at my company has put someone in charge who is determined to make things perfect. We are a service provider, isn't a common occurrence, and the engineer in question has a pristine track record. This outage, of a high profile customer, triggered upper management to react by calling a meeting just days after. Put bluntly, we've been told "Human errors are unacceptable, and they will be completely eliminated. One is too many." ----------------------------------------------------------------
From experience...
At one point this will become overwhelming. You'll wake up every morning dreading going to work instead of looking forward to it. Chain shot will be put in the 'blame cannon' and blasted regularly and at everyone. Update your resume and get everything in place just in case it gets to the point you can't take it anymore sooner than you expect. ;-) scott
Current thread:
- Re: Mitigating human error in the SP, (continued)
- Re: Mitigating human error in the SP Joe Provo (Feb 02)
- Re: Mitigating human error in the SP Jared Mauch (Feb 02)
- Re: Mitigating human error in the SP James Downs (Feb 02)
- Message not available
- Re: Mitigating human error in the SP Chadwick Sorrell (Feb 02)
- Re: Mitigating human error in the SP Larry Sheldon (Feb 02)
- Re: Mitigating human error in the SP JC Dill (Feb 02)
- Re: Mitigating human error in the SP Chadwick Sorrell (Feb 02)
- Re: Mitigating human error in the SP gb10hkzo-nanog (Feb 02)
- Re: Mitigating human error in the SP gordon b slater (Feb 02)
- Re: Mitigating human error in the SP Larry Sheldon (Feb 02)
- Re: Mitigating human error in the SP Scott Weeks (Feb 04)
- Re: Mitigating human error in the SP isabel dias (Feb 04)
- Re: Mitigating human error in the SP Larry Sheldon (Feb 04)
- Re: Mitigating human error in the SP Larry Sheldon (Feb 04)
- Re: Mitigating human error in the SP Mark Smith (Feb 06)
- Re: Mitigating human error in the SP Larry Sheldon (Feb 06)