nanog mailing list archives

Fw: ticket tracking


From: "Gerardo A. Gregory" <ggregory () affinitas net>
Date: Thu, 8 Aug 2002 11:11:54 -0500


For those who have sent replies (off-list) regarding the WebTTS changes we
have made (Postgres porting, North Star queries, etc.) to the Perl script.
I will be setting up an FTP directory today or tomorrow (time is the key
here) and providing the address for all those interested (or have shown
interest).

I guess asking for e-mail's was not the smartest thing (then again it was
2am when I initialy wrote the e-mail and was not at the top of my thinking
game), since the first thing I found this morning was a vast number of
replies to this offer.  I could not keep up individually.

I will post the Address as soon as I get it up, and out there.

Gerardo Gregory

----- Original Message -----
To: "gg" <ggregory () affinitas net>
Sent: Thursday, August 08, 2002 9:30 AM
Subject: Re: ticket tracking



On Mon, 8 Jul 2002, gg wrote:

WebTTS with quite a few modifications.

If you know Perl or have an inhouse Perl Expert then I highly reccomend
it.
We have modified the script to the point that you can query tickets (we
ported to run the ticketing system of a Postgresql database running on
FreeBSD-source available to anyone that wants it (just e-mail me)) based
on
a great number of statements.  We have also added pages to the system
and
have devided the system into different groups.  For example;

I'd be interrested in seeing the source for this. I've been looking for a
good replacement to RT for a while now. =)


-Fel-




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