Re: ticket tracking

[Mike Tancsa <mike () sentex net>]

RT (Request Tracker) works very well for our needs.

        ---Mike

At 09:01 PM 8/7/2002 -0700, Scott Granados wrote:

> While we're talking about change management...
>
> What are people using for ticket tracking for support issues.  Is it all
> remedy or what do people like to use.
>
> Feel free to answer off list:).
>
> Scott

--------------------------------------------------------------------
Mike Tancsa,                                      tel +1 519 651 3400
Sentex Communications,                            mike () sentex net
Providing Internet since 1994                    www.sentex.net
Cambridge, Ontario Canada                         www.sentex.net/mike