Re: UU Net sales tactics?

["William S. Duncanson" <caesar () starkreality com>]

Actually, I called UUNet today, and the sales guy was actually pretty cool.
 Specifically said that UUNet would probably be out of the price range we
were considering, and that I could probably get a better deal somewhere else.

On top of that, he still gave me the information that I called to get in
the first place.

They are a little pushy about the "We are the best" thing, though.

At 03:58 PM 10/28/98 -0500, you wrote:
> ---Reply on mail from John Golovich about UU Net sales tactics?
>
> > Has anyone else received a phone call from a UUnet salesman out of the blue?
> > It appears that he used the Boardwatch magazine, because he quoted me some
> > information out of it about my company.
> Yup, and he was VERY demanding in his statements about how they have the
> *BEST* network compared to anyone else, and how they offer better service,
> and the price difference isnt an issue :)
>
> > I simply can not believe the egos they have.  I will never do business with
> > UUnet, with this or any other company I am with.  I use Fiber Network
> > Solutions currently and am very happy with the service.  Todd and Kyle are
> > excellent at what they do.
> We arent a network provider so how they got our name (other than via
> internic/arin perhaps ...) is a bit of a mystery (ie we wouldnt have been
> in boardwatch for any reason)
>
> > The comments that peaked my anger the most were.
> > "Im sure companies as small as yours would b content with someone as small
> > as Fibernet"
> >
> > When I stated to them that their company is one of the most expensive T1
> > providers, he responded with
> > "Not every company is able to afford the best Internet that can be offered"
> > (implying UUnet is directly that).
> He told me that I had my facts wrong, and that he would send me some
> information to 'show me the light' or whatever, I told him not to, and
> they did anyway..  
>
> the UUNET rep got a bit upset when I askedl em why a T3 is like 48,000 and a
> OC3 is 178,000 (more than 3x, which means no 'bulk discount' etc)
> He also gets upset when you mention OC48 and how other people have made
> public statements of their intention to upgrade to that (sprint, bbn, psi
> all have) and they havent made any such statement (at least not as
> publicly)..
>
>
> -- 
> Bret McDanel                                    http://www.rehost.com
> Realistic Technologies, Inc.                             973-514-1144
>
>     These opinions are mine, and may not be the same as my employer