Comcast web support only for IE users; ignores 20% of users using Firefox, other browsers

[David Farber <dave () farber net>]

Begin forwarded message:

From: paul foldes <pfoldes () eidmgt com>
Date: November 19, 2008 8:15:25 AM EST
To: dave () farber net
Subject: Comcast web support only for IE users; ignores 20% of users  
using Firefox, other browsers

Dave,

for ip if you wish,

Dont know if this appeared on IP yet, but this morning after receiving  
a notice from Comcast that my ability to send email was arbitrarily  
cut off under the presumption that i was sending spam, which i wasnt -  
but apparently Comcast has not heard of email reply address spoofing -  
they urged me to go to a link to get a 'fix'

When I went to the link i got following notice:

Comcast One Click Fix Library *We're sorry, Comcast One Click Fixes  
are meant to run from Internet Explorer Only*

Apparently Comcast is only interested in supporting IE users, and  
doesnt  care about the 20% of the market that uses Firefox, and other  
browsers.
More documentation for Comcast's lack of concern for its customer's  
needs.

paul
--
Paul Foldes
Email: pfoldes () eidmgt com






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