Re: Ransomware Playbook

[Babak Oskouian <boskouia () MILLS EDU>]

Hi John,

It goes without saying that you and your team must have done a tremendous
amount of work to put these playbooks together and it is very generous of
you to be willing to share them with the community.

So, thank you very much indeed.

Babak

*Babak Oskouian, Ph.D. | Director of Networking and Infrastructure*

*Mills College | 5000 MacArthur Blvd | Oakland, CA 94613-1301*


*Office: Stern Hall 007; Phone: 510-430-2224 <510-430-2224>*



On Fri, Oct 4, 2019 at 4:47 AM John Ramsey <jramsey () studentclearinghouse org>
wrote:

> Everybody,
>
>
>
> The interest in playbooks, especially ransomware, is great to see (as
> playbooks are time consuming to create and there aren’t enough hours in the
> day as it is).  I’ve been through a few ransomware incidents, so the
> playbook is battle ready.  However, as some have pointed out, you’ll want
> to customize to your organization where applicable.  When my team creates
> playbooks, our goal is to keep it simple and flexible and easy to follow
> (versus flipping back and forth as you might in a plan.)  The first page is
> almost always how to easily and quickly contain and then triage.  Once that
> is done, the rest is post event activities.  If you have any questions,
> please don’t hesitate to ask me.  Since the NSC is a third-party service
> provider for most of you, I’m happy to share what we’re doing in order to
> further gain your confidence in our processes to protect your data.  At the
> end of the day, we’re one team!
>
>
>
> We also have other playbooks that I’m happy to share (maybe it makes sense
> for Educause or REN-ISAC or both to post what all of us are willing to
> share amongst ourselves.  Then we’ll have a pretty robust set to select
> from and modify as appropriate).  Here are some others that we have
> finalized:
>
>
>
>    1. Notifications and Escalations Playbook.  This walks through the
>    first six hours of an incident in 30-minute increments indicating what each
>    stakeholder is doing as well as what message gets communicated and to whom.
>    2. DDOS Playbook.  Being one of the top attacks in the Education
>    industry, this was one of the first ones we did.  Internet 2 was kind
>    enough to provide some guidance on the playbook (which we incorporated.)
>    3. Foreign Travel Playbook.  Actions we take when somebody travels
>    overseas and has the requirement to take a company device.
>    4. Incident Handling Checklists/Chains of Custody forms.
>    5. Network Compromise Playbook.
>    6. Spoofed URL Playbook.
>
>
>
> John
>
>
>
> *John Ramsey*, Chief Information Security Officer, *National Student
> Clearinghouse*
>
> Certified:  CISSP, CISM, PMP, CSSLP, CRISC, CGEIT
> 2300 Dulles Station Blvd., Suite 220, Herndon, VA 20171
>
> P: 703.742.4428  |   http://www.studentclearinghouse.org
>
> Read the *Clearinghouse Today Blog* <https://nscblog.org/>
>
> *Winner “2016 When Work Works” & “Excellence in Work-Life Balance”*

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