Re: Ransomware Playbook

[Jamie Schademan <Jamie.Schademan () CWU EDU>]

Me too please.
Jamie
CWU

Jamie Schademan, CISM
Chief Information Security Officer
CWU

________________________________
From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU> on behalf of Oberlin, Craig 
<coberlin1 () CCCD EDU>
Sent: Friday, October 4, 2019 11:03:02 AM
To: SECURITY () LISTSERV EDUCAUSE EDU <SECURITY () LISTSERV EDUCAUSE EDU>
Subject: Re: [SECURITY] Ransomware Playbook

Caution: This email originated from outside the university.
Do not click on links, open attachments, or reply unless you recognize the sender and know the content is safe. If you 
have questions about this email please forward it to cwuservicedesk () cwu edu.




John,
  My thanks and I would appreciate copies as well.

Craig


Craig Oberlin, CISSP
Sr. Director IT, Users Services & Chief Information Security Officer
Coast Community College District
P 714.438.6808 coberlin1 () cccd edu<mailto:coberlin1 () cccd edu>
[coast]



From: The EDUCAUSE Security Community Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Babak 
Oskouian
Sent: Friday, October 4, 2019 9:49 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] Ransomware Playbook

Hi John,

It goes without saying that you and your team must have done a tremendous amount of work to put these playbooks 
together and it is very generous of you to be willing to share them with the community.

So, thank you very much indeed.

Babak


Babak Oskouian, Ph.D. | Director of Networking and Infrastructure

Mills College | 5000 MacArthur Blvd | Oakland, CA 94613-1301

Office: Stern Hall 007; Phone: 510-430-2224
<tel:510-430-2224>




On Fri, Oct 4, 2019 at 4:47 AM John Ramsey <jramsey () studentclearinghouse org<mailto:jramsey () studentclearinghouse 
org>> wrote:
Everybody,

The interest in playbooks, especially ransomware, is great to see (as playbooks are time consuming to create and there 
aren’t enough hours in the day as it is).  I’ve been through a few ransomware incidents, so the playbook is battle 
ready.  However, as some have pointed out, you’ll want to customize to your organization where applicable.  When my 
team creates playbooks, our goal is to keep it simple and flexible and easy to follow (versus flipping back and forth 
as you might in a plan.)  The first page is almost always how to easily and quickly contain and then triage.  Once that 
is done, the rest is post event activities.  If you have any questions, please don’t hesitate to ask me.  Since the NSC 
is a third-party service provider for most of you, I’m happy to share what we’re doing in order to further gain your 
confidence in our processes to protect your data.  At the end of the day, we’re one team!

We also have other playbooks that I’m happy to share (maybe it makes sense for Educause or REN-ISAC or both to post 
what all of us are willing to share amongst ourselves.  Then we’ll have a pretty robust set to select from and modify 
as appropriate).  Here are some others that we have finalized:


  1.  Notifications and Escalations Playbook.  This walks through the first six hours of an incident in 30-minute 
increments indicating what each stakeholder is doing as well as what message gets communicated and to whom.
  2.  DDOS Playbook.  Being one of the top attacks in the Education industry, this was one of the first ones we did.  
Internet 2 was kind enough to provide some guidance on the playbook (which we incorporated.)
  3.  Foreign Travel Playbook.  Actions we take when somebody travels overseas and has the requirement to take a 
company device.
  4.  Incident Handling Checklists/Chains of Custody forms.
  5.  Network Compromise Playbook.
  6.  Spoofed URL Playbook.

John

John Ramsey, Chief Information Security Officer, National Student Clearinghouse
Certified:  CISSP, CISM, PMP, CSSLP, CRISC, CGEIT
2300 Dulles Station Blvd., Suite 220, Herndon, VA 20171
P: 703.742.4428  |   
http://www.studentclearinghouse.org<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.studentclearinghouse.org_&d=DwMFaQ&c=fH4LSaxSgjWoCqli9ejpOKSimqfdcqwvdi9ZfjV67eI&r=L2JLRtXHlhmcrIANbzJ5bJIItX7BypJgN7IAY1kklS0&m=0-1lrb9bNf5O_UNDlxFb2Xqz31Z6UafxAW4sVo70TsY&s=6KKsFoIKTYgAD7pi6C5TjYlGRwjXxnpP9eNEoUg6tCk&e=>
Read the Clearinghouse Today 
Blog<https://urldefense.proofpoint.com/v2/url?u=https-3A__nscblog.org_&d=DwMFaQ&c=fH4LSaxSgjWoCqli9ejpOKSimqfdcqwvdi9ZfjV67eI&r=L2JLRtXHlhmcrIANbzJ5bJIItX7BypJgN7IAY1kklS0&m=0-1lrb9bNf5O_UNDlxFb2Xqz31Z6UafxAW4sVo70TsY&s=br2kQUxQhQEaZoZzMS3ZTNXObY1JGi_7GUtwR3uC7kg&e=>

Winner “2016 When Work Works” & “Excellence in Work-Life Balance”


**********
Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the 
person who sent the message, copy and paste their email address and forward the email reply. Additional participation 
and subscription information can be found at 
https://www.educause.edu/community<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.educause.edu_community&d=DwMFaQ&c=fH4LSaxSgjWoCqli9ejpOKSimqfdcqwvdi9ZfjV67eI&r=L2JLRtXHlhmcrIANbzJ5bJIItX7BypJgN7IAY1kklS0&m=0-1lrb9bNf5O_UNDlxFb2Xqz31Z6UafxAW4sVo70TsY&s=DhYpkgwVTyvpma9kqNW0oPJOoD9fGCjPJNYoFsmlsjU&e=>
-------------------------------------------------------------------------------------
*** NOTICE *** This message was sent from an external sender and did not originate from Coast Community College 
District. If you are unsure of the authenticity of the sender, DO NOT click any links or download any attachments. 
Instead, click on FORWARD and address to phishing

**********
Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the 
person who sent the message, copy and paste their email address and forward the email reply. Additional participation 
and subscription information can be found at https://www.educause.edu/community

**********
Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the 
person who sent the message, copy and paste their email address and forward the email reply. Additional participation 
and subscription information can be found at https://www.educause.edu/community