Re: KnowBe4 Security & Awareness Training Feedback

[Dan Wasson <dan () NMC EDU>]

We moved from SANS STH to KnowBe4 a few years ago.  We use the training
modules for our required IT training for faculty and staff.  Our users
report that the training and content are pretty good and enjoyable.  We use
the phish training with our employees a few times a year, it does a very
good job and allows the opportunity to provide additional training when and
where needed.  Typically we use 12-15 different phish messages each time
and spread it out over the course of a week for delivery.  The most
productive phish messages are the Amazon, UPS and FedEx messages.  We use
the 4 & 5 star messages which are the most challenging for our users to
detect.  KB4 support has been fantastic to work with when we needed it.


*Dan Wasson*
*Director Systems & LAN Management*
*Northwestern Michigan College*
*231-995-1164*
*dwasson () nmc edu <dwasson () nmc edu>*

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On Thu, Mar 28, 2019 at 4:19 PM Gomez, Joshua <J.Gomez () snhu edu> wrote:

> Hey There,
>
>
>
> Are any other Universities currently a customer of KnowBe4?  We are
> currently considering them for our ISAT content provider but wanted to get
> feedback from an actual customer in Higher Ed. If you feel more comfortable
> messaging me directly, I can be reached at j.gomez () snhu edu.
>
>
>
> Thanks In advance!
>
>
>
>
>
> *Joshua Gomez* | *Consultant, Information Security*
>
> Information Technology Solutions
>
>
>
> [image: SNHU horizontal logo]