Re: KnowBe4 Security & Awareness Training Feedback

[Chad Tracy <ctracy () BATES EDU>]

Joshua,

Hello from up in Maine. Nice to see the weather finally getting better up
here. I PoC'd KnowBe4 a couple years back... in short, it came down to
price. I had used Knowbe4 for our Phishing platform, which I loved... very
easy to use and their support was very easy to work with and they were
always immediately available. The ISAT was very well presented but I had
issues with the content - meaning that I took a few of the training modules
and completed the quizzes for each module and I actually got many of them
wrong... What I know to be true with regard to security and what they know
to be true... well, we have varying truths...lol. I felt that if I had
heartburn over the content than I was sure to have a ton of feedback from
the community.

For what it's worth, I know of one other institution that is moving away
from Knowbe4 and back to SANS STH.

**You heading to the Educause Security Conference this year?

Best,

Chad

On Thu, Mar 28, 2019 at 4:19 PM Gomez, Joshua <J.Gomez () snhu edu> wrote:

> Hey There,
>
>
>
> Are any other Universities currently a customer of KnowBe4?  We are
> currently considering them for our ISAT content provider but wanted to get
> feedback from an actual customer in Higher Ed. If you feel more comfortable
> messaging me directly, I can be reached at j.gomez () snhu edu.
>
>
>
> Thanks In advance!
>
>
>
>
>
> *Joshua Gomez* | *Consultant, Information Security*
>
> Information Technology Solutions
>
>
>
> [image: SNHU horizontal logo]


-- 
Chad Tracy
Director of Information Security, Policy and Compliance
Bates College
207 786-6491