Educause Security Discussion mailing list archives

Re: Password Expatriation notification


From: "SCHALIP, MICHAEL" <mschalip () CNM EDU>
Date: Thu, 19 Aug 2010 08:21:46 -0600

Besides the implications for "service" that long passwords can cause - there are also a myriad of systems out there 
that simply will not accept (or at least not without a lot of code changes) long passwords!!  Think about your default 
password generation - if it's currently based on a default that the student would know - that whole process has to be 
revamped.  If you do SSO and pass credentials - all of those systems will have to comply, too.....

And when the students (or employees!!) can get in to one system - they won't be able to get in to any of them.....

Sorry - I'm just not a fan of long passwords at this point.....

M

-----Original Message-----
From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of James 
Farr '05
Sent: Thursday, August 19, 2010 8:15 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] Password Expatriation notification

I am seriously looking at passphrases, but I would still have them expire if for no other reason that some users like 
to share their passwords with other people.  Right I am trying to work with the sys admins to give users the ability to 
choose either strong complex 8 character password or a long passphrase that is less crazy.  I would be interested if 
others have found passphrases more acceptable than complex passwords. I think they would be more accepted.

James Farr

-----Original Message-----
From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Mark 
Monroe
Sent: Thursday, August 19, 2010 10:06 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] Password Expatriation notification

Wouldn't it be easier to just require 15 or 20 character passphrases and never have them expire? (Two factor would be 
nice but not financially sound for the whole campus right now.) It would seem that it might not be too hard of a sell 
with the -- Never have to change it again.. angle. And passphrases are easier to type than the random crazy passwords..

Mark

On 8/19/2010 8:56 AM, Ullman, Catherine wrote:
James,

I would whole-heartedly agree to your statement about providing emails
from
IT WITHOUT links, but rather reference a known web site by name.  I 
think
it
makes education and reinforcement of not clicking on links much easier
when
IT never sends out links either.  :-)

I expressed this sentiment just before a recent round of emails were 
sent regarding password changes only to be informed that it would be 
"too difficult" for the users to do and thus they wouldn't bother to 
change
their
passwords.  While I understand that the password change is critical, I
think
sending links is today a greater risk because it encourages bad 
behavior
on
the part of the user.

I will be interested to see what others out there have to say.

Best,
Cathy


Catherine J. Ullman
Information Security Analyst
Information Security Office
University at Buffalo
cende () buffalo edu

-----Original Message-----
From: The EDUCAUSE Security Constituent Group Listserv 
[mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of James
Sent: Thursday, August 19, 2010 9:23 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] Password Expatriation notification

We also send our users messages like this. However I'm concerned that 
it would take very little effort to copy the content, spoof the from 
address and href the links so they look genuine but take them to a 
random web
server
which is setup with a copy of our real password management system.

For this reason I think we shouldn't provide links in emails that ask 
a
user
to login to anything, but should advise they visit our main web page (i.e.
type it in themselves) and we give them a link off that. We can then 
also tag on to "we never ask for your password" that "we never link to 
pages
that
ask for your password".

Has anyone else tackled this particularly?

Cheers
James

   
-----Original Message-----
From: The EDUCAUSE Security Constituent Group Listserv 
[mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Bob Bayn
Sent: Tuesday, August 17, 2010 10:11 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] Password Expatriation notification

And we also send out an email notice 14 days before expiration, and 
again more frequently as the expiration approaches.  We have a single 
enterprise credential for authentication to many systems, including
email.    We try to make our notification not-phish-like but still get a
few inquiries as to the validity of the message.  I usually 
congratulate those paranoid souls.  At least it's better than 
believing
     
everything.
   
;-)

Our message says:

Firstname Lastname [UniversityID#],

Our system indicates that you have not changed your password since 
[Month day, year].

Please take a few minutes to change your password and review your 
challenge questions by going to http://password.usu.edu before [date 
6 months later].

If you do not change your password by [the latter date], you may 
experience interruption of service on Utah State University systems.
You will still be able to log in at http://id.usu.edu and make your 
password change after that date.

You may also be temporarily receiving this message:

1) If you no longer attend Utah State University: You may not be 
interested in maintaining your password with us. Just ignore these 
messages. Once your password has expired these reminder messages will 
terminate. If you ever need access again you can update your password 
at http://id.usu.edu or contact the Service Desk.

2) If you have never attended Utah State University: We may have 
assigned you an account in conjunction with a high school concurrent 
enrollment course, or even as a result of receiving your SAT/ACT 
scores
     
from high school. Once your password has expired these reminder
   
messages will terminate.

The Information Technology Service Desk can assist you with any 
questions you might have.

Contact us at:
Phone: 797-HELP (4357)
Toll Free: 877-878-8325
Email: servicedesk () usu edu<mailto:servicedesk () usu edu>
Footprints.usu.edu<http://Footprints.usu.edu>  (Issue Tracking 
System) [end of message] ____________________________
Bob Bayn        (435)797-2396      Security Team coordinator
             http://tinyurl.com/I-Need-a-Kidney
Office of Information Technology   at  Utah State University
     

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