Re: Emergency Communication Tools

[Michael Sana <msana () HPU EDU>]

Aloha!

We have been using the following three pronged approach:


1.       RAVE to notify users of emergency situations only via text message/email.  Servers stored offsite so you can 
still log in to send messages  if local network is down.

2.       Singlewire (Burbee) for emergency notifications sent directly to IP phones.  This comes in the form of an 
audio blast and optional text message that appears on the VOIP phone screen.

3.       Front page updates via the University Web portal - assuming during the emergency situation that the network is 
available


mike.sana.

Michael C. Sana MSIA, CISSP, CISM, CISA
Information Security Officer
Information Technology Services Division

Hawai`i Pacific University
1132 Bishop St. Suite 307
Honolulu, Hawai`i 96813
Telephone: (808) 687-7034
Fax: (808) 544-1404
Email: msana () hpu edu<mailto:msana () hpu edu>

"Quis custodiet ipsos custodes?"

From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Hudson, 
Edward
Sent: Tuesday, March 16, 2010 5:41 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: [SECURITY] Emergency Communication Tools

Interested in what other campus's are using for communication during outages, campus emergencies.  SendNow seems cost 
prohibitive (100K) for our campus.
We are looking for tool that allows us to txt/email etc and track response efforts during outages as well as 
communicate with technical and management groups.
Obviously tools need to be cloud based, or hosted off campus.
Suggestions have included Google Groups, Wave, blogs even Facebook <I know, I know ;-) > Clearly need something secure, 
but accessible via the Internet, smart phones etc. and not dependent on our on campus authentication.
TIA

Ed Hudson, CISM
Information Security Office
California State University, Chico
www.csuchico.edu/ires/security<http://www.csuchico.edu/ires/security>
Office: (530) 898-6307
Cell: 707-799-3250
ewhudson () csuchico edu